Medical Office Manager

3 weeks ago

Diamond Bar, United States Fairway Children's Medical Group Full time
Medical Office Manager (Chinese speaking).

We are seeking a Chinese speaking experienced, organized, and passionate office manager at our medical practice who can oversee the daily operations of our growing practice.  The ideal candidate has strong management skills, excellent communication skills, problem solving skills, efficient, and passionate for providing excellent service to our kids and families.

PERFORMANCE REQUIREMENTS:
  • Education: High School Diploma or equivalent. Associates or Bachelor's degree desired.
  • Licensure: None.
  • Experience: Prefer one year of work experience in a medical office setting. Knowledge of computer and medical terminology desired.

PRIMARY FUNCTION:
  • Administer, direct and coordinates activities relating to the operation of the medical office including financial key operational performance measures.
  • Scheduling, front and clinical operations and staffing, facility maintenance and inventory management, and other administrative tasks.

HOURS:
  • Full Time (Monday, Tuesday and Thursday 9-12:30p and 2p-5:30p / Wednesday 8a-12p / Friday and Saturday 9a-1p).

BENEFITS:
  • Health insurance, 401k, 9 paid vacation days (including birthday), sick pay.

TYPICAL WORKING CONDITIONS: Working in an office environment.  Requires manual dexterity sufficient to operate a keyboard, type at 50+ wpm, operate calculator, copier, scanner, e-mail and such other office equipment as necessary. Must be able to communicate clearly. It is necessary to view and type on computer screens for long periods and to work in a high volume environment.
Language requirement: 
  • Must speak Mandarin and English fluently.  
  • Preferable to also be able to speak Cantonese. 

SOME RESPONSIBILTIES OF THE JOB: (further detail to be discussed during interview)
  • Manage the daily operations of the practice, including front and back office operations, patient scheduling, and insurance verification.
  • Train and supervise office staff to ensure that they are providing high-quality service to our patients and their families.
  • Handle patient inquiries and concerns in a professional and timely manner.
  • Work with medical staff to ensure efficient patient care.
  • Assist in staff HR.
  • Maintain inventory and order office supplies.
  • Assist with marketing and patient outreach efforts.
  • Assemble and provide production reports as needed.
  • Ensure compliance with all state and federal regulations, including HIPAA and OSHA.
  • Develop and implement office policies and procedures as needed.
  • Assist with weekly office meetings.

Fairway Children's Medical Group was founded in 1991.  We are a very well established and well loved General Pediatric outpatient office within the San Gabriel Valley community.  The practice was founded by Dr. Eva Chan and later joined by her daughter Dr. Jackyln Chan and we continue to grow.  We have a very tight niche team that works together to provide the highest quality of care that we can to our patients and families.  We also pride ourselves in serving a largely non-English speaking population that need the most help navigating the complicated health care system including those that speak Mandarin, Cantonese, and Spanish. 

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