Assistant Manager
2 months ago
We now have 70 locations in 9 states & are opening 8+ more within the next year. Our quick casual BBQ concept is recognized as one of the fastest-growing in the industry and we have won awards for our BBQ in markets all over the country. In addition, City BBQ has been chosen by Columbus, Inc as a Top Employer in the city. What is important to us...we believe that relationship building, empathy, and intuition are all critical soft skills that impact every area. We also look for individuals who are driven by their own high self-expectations and personal sense of duty. Community involvement has always been a high priority to us as we want to be a positive impact in the communities where we live and work side by side with our guests.
Position Summary and Mission:
- He/she creates a culture in the restaurant that is exciting, optimistic, and rewarding while building sales and managing profitability.
Summary of Key Responsibilities:
In addition to leading shift operations, he/she is charged with supporting the General Manager by holding additional management responsibilities that include but are not limited to:
SALES AND PROFITS:
- Leads team on shift to deliver great service and sales mechanics; always epitomizing company values.
- Manages food production levels and waste on shift.
- Manages labor hours for a shift within budget.
OPERATIONS AND QUALITY STANDARDS:
- Ensures quality control and food safety systems are executed for shift and the product is correct.
- Managing Front of House teammate work-group/work area, including facility needs, staffing levels, FOH affected rollouts and writing/delivering FOH performance reviews.
- Daily administrative duties including sales reporting, performing inventory counts, proper cash handling, etc.
- Successfully communicates company changes/focus on the team.
PEOPLE DEVELOPMENT:
- Recruiting and training the next generation of leaders, guiding them to be promoted, and empowering them to have a successful career.
- Managing new hire onboarding including required paperwork compliance and execution of position training program.
- Writing schedules that meet the needs of the business so that a great guest experience is delivered while maintaining financial responsibility.
- Coordinating HR/Payroll functions at a joint level, including ensuring that employees are paid properly, status changes are submitted and teammates receive appropriate benefits.
Physical Requirements:
- Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
- Move throughout the restaurant for extended periods of time (up to 10-12 hours per day).
- Move 50 lbs. for distances of up to 10 ft.
- Understand and respond to team members’ and guests’ requests in a loud environment.
- Perform basic math and understand finances and cost management.
Education/Experience Requirements:
- High school equivalency required; college coursework preferred.
- Previous supervisory and hospitality industry experience preferred.
- Proficient communication in English (verbal and in writing).
- Proven track record of success as a restaurant manager.
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