Assistant Manager
1 month ago
The Assistant Manager is a member of the store management team and performs the functions that directly support all customers and salesmen. Continue professional development for improvement to achieve future job progression. Under the tutelage of the Store Manager, excel in existing Sales Associate responsibilities while training through day-to-day involvement of the logistical and physical operations of the store.
Responsibilities - Customer Service, Operations, and Logistics:
- Display a commitment to the company, customer, and fellow employees to "do the right thing" while making decisions and problem solving on the job. Maintain composure, through optimistic, professional and approachable manners.
- Possess and exhibit a collaborative, positive attitude with customers and fellow Rodda employees
- Demonstrate kind and respectful treatment of others which embodies the Code of Conduct and Workplace Fairness programs.
- Regular training and increasing responsibility and awareness of physical and logistical operations for:
- Store business plan, fiscal management from financials, budgeting to operating statements.
- Inventory management with adherence to inventory budgets, processes and procedures.
- Product ordering and store organization / spray equipment sales and rental procedures.
- Day-to-day operational needs of a retail store.
- Management / leadership training and development.
- Store staffing and ADP payroll processing and policies.
- Administrative responsibilities; work files, month-end, records and reporting, communications, JDE use and operations.
- Recruiting and personnel management.
- Statutory and regulatory items.
- Through leadership development, contribute to fellow employee’s knowledge, skill level, and success in regard to position development and adherence of policy in procedures.
- Answering basic customer inquiries in person and by phone.
- Determine and recommend products to customers ensuring they are supplied with all items required for their project.
- Order processing, accurate tinting and shaking of paint, recording information in customer color history files.
- Operating basic functions in the POS system, i.e. processing of sales, product inquiries, pricing, etc.
- Security and protection of company and corporate inventory and assets.
- Inventory control; aisle /slotting, cycle counts, stock ordering, write-offs.
- Shipping and receiving duties; putting away, rotating and stock, etc.
- Safely operate equipment, forklifts, pallet jacks, hand trucks, loading and unloading of vehicles.
- Participate in keeping the store organized, clean, tidy, and inviting.
- Follow and enforce all workplace safety rules, procedures, and COVID-19 store protocols. Report, act and correct any report of safety or workplace hazards or incidents/events.
- Proper use and maintenance required / supplied PPE (personal protection equipment).
- For driving portion of position; safely and lawfully operate the Rodda Paint vehicle so travel time and distance during delivery is optimal.
- AOR’s - Areas of Responsibilities: All other store operations duties as assigned.
About Rodda Paint:
Rodda Paint is the largest privately owned producer in the Pacific Northwest. Since 1932 we have been manufacturing our signature brand of paints and coatings, deep within the heart of Portland's industrial district. The distribution goes well-beyond the Oregon state-line, to numerous home-improvement store shelves, online market-places, and our direct-retail centers. Each Rodda employee is active in the development and expansion of our brand and in-turn is granted a portion of our Annual Profit-Share; after meeting their qualifying year of employment. Our full-time and part-time employees receive paid time-off and opportunity to participate in 401k savings with employer-match. Full-time employees working at all levels, have the option of a substantial-benefits package. We actively support employee recognition through an incentive program. We provide training, development, and advancement-opportunities in order to provide each Rodda employee with a chance to establish a long-term career. It is no wonder that since 1932, Rodda Paint has become the largest family-owned, regional paint company: We operate in five states, with over 60 locations, and we are 400-strong In part this is due to the business-partnerships we forge through our commitment to integrity and service; While ensuring our coworkers and teams benefit from the thriving and supportive professional environments. All of it is ultimately created and maintained through the service and dedication of each Rodda employee.
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