Arcade Technician Supervisor

2 months ago

Humble, United States Round1 Full time $19 - $20
Do you have a knack for fixing things and have hands-on experience under your belt? Are you into video games, bowling, or karaoke? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire

The Facilities Supervisor assists the Facilities Manager in the maintenance of bowling/Spo-cha (where applicable) equipment and/or amusement arcade games. In addition, the Facilities Supervisor supports the Company’s programs designed to promote all products and/or services. Sports Challenge (Spo-Cha) equipment for locations that apply only. Travel may be required.

Essential Duties:General:
  • Provides tasks to the team appropriately depending on the condition of the facility including Bowling, Arcade, and Spo-cha machines.
  • Follows up to complete any assigned work
  • Assist the Facilities Manager in servicing and maintaining the facility, bowling/Spo-Cha equipment, and amusement arcade games.
  • Responsible for assisting the Facilities Manager in the direction and supervision of department mechanics.
  • Responds to customer complaints of machine malfunction; analyze the mechanism to find the root of the problem.
  • Responds to error calls for any bowling, spo-cha, or amusement arcade issues.
  • Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
  • Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
  • Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs
  • Stay informed on the company’s policies and procedures under the direction of the Facilities Manager as they relate to the Bowling and Amusement Departments.
  • Conducts inventory on all facility equipment including Bowling, Amusement, and Spo-cha-related items.
  • Ensure Mechanics are following all company procedures and policies on Facility maintenance.
  • Other tasks as assigned by the Facilities Manager and/or General Manager.
  • Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
  • Keeps a clean and organized workshop.
Bowling:
  • Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
  • Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines, and other bowling-related equipment.
  • Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
Amusement (Arcade):
  • Assist the Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
  • Conducts maintenance and repairs on arcade machines, and other general facility areas.
  • Must successfully complete the mechanic training programs designed for their position.
Spo-Cha *For locations that apply only
  • Updates the R1/manufacturers’ preventative maintenance charts for the Spo-Cha equipment as posted.
  • Conducts maintenance and repairs on Spo-Cha equipment and Spo-Cha arcade machines.
  • Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in Spo-Cha arcade machines.
  • Must successfully complete the mechanic training programs designed for their position
Facility:
  • Perform other Facility maintenance and repair tasks.
  • Ability to readily identify the most common problem with components such as controls and audio systems.
Non-Essential Duties:
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Maintains high ethical standards in the workplace.
  • Reports all irregular issues and problems to general management for solutions.
  • Maintains good communication with all employees and outside contacts.
  • Complies and maintains confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area
Qualifications:Technical Facilities Supervisors must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone. The Facility Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and an appreciation for diversity (thought, ethnicity, gender, etc.).

Education and/or Experience:3 - 5 years of related experience; or equivalent combination of education and experience.

Work Environment:While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle feel and reach with hands and arms. Lifting and/or moving up to 100 lbs with assistance is required.

If interested, please submit your resume or apply online at www.round1usa.com.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA) for more information

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