Automotive Service Advisor

2 weeks ago


Orient, United States Auto Allies Full time $15 - $21
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Writer. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our auto service department. This is a full-time position.

Duties:
  • Greet customers and assist them with their service needs.
  • Schedule appointments and manage the service department's calendar.
  • Communicate with customers regarding the status of their vehicle repairs.
  • Provide accurate estimates for vehicle maintenance and repair services.
  • Coordinate with service technicians to ensure timely completion of repairs.
  • Sell services and products to enhance customer satisfaction.
  • Maintain detailed records of customer interactions and service history.
  • Collaborate with the sales team to promote automotive sales and services.

Experience:
  • Must have great computer skills.
  • Must be able to multitask.
  • Previous experience in automotive service or auto service management is preferred.
  • Preferred Strong knowledge of vehicle maintenance and repair, including brake repair and oil changes.
  • Excellent mechanical knowledge to effectively communicate with service technicians.
  • Proven track record in sales and services to customers.
  • Outstanding sales skills to promote automotive sales within the organization.

If you are a self-motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team and take your career in the automotive industry to the next level.

About Auto Allies:

With nearly two decades of dedicated service, we have proudly served our community as the go-to destination for all automotive repair needs. Established nearly 19 years ago, our shop has become synonymous with reliability, professionalism, and top-notch craftsmanship. Specializing in servicing most makes and models, we have honed our skills to address a wide array of automotive issues, ensuring that our clients receive comprehensive solutions under one roof. At Auto Allies, we understand the importance of getting your vehicle back on the road swiftly and safely. While we excel in handling various repairs, it's essential to note that we do not offer paint or bodywork services. Instead, we focus solely on mechanical and electrical repairs, allowing us to dedicate our expertise to what we do best.