Medical Office Front Desk

3 weeks ago


Frederick, United States The Centers for Advanced Orthopaedics Full time
This position is responsible for greeting, scheduling appointments and maintaining records and account in a Healthcare Management System.

This includes, but is not limited to:
  • Verifies patient information and accurately updates demographics and insurance information.  Confirms purpose of visit obtains reports or x-rays performed at other facilities.
  • Prepares patient encounters for future appointments and obtains all necessary medical documentation that is needed for the patient's visit.
  • Schedules future appointments for patients.
  • Collects co-payments and balances on patients' accounts.
  • Represents the practice in a professional, customer-focused manner with an emphasis on service excellence.  
  • Answers patients' questions and concerns.
  • Calls other medical facilities for records and radiography.
  • Able to work in a fast-paced environment.

Some related experience in an orthopedic/medical setting is helpful but not required.

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