Director of Human Resources
2 weeks ago
Location: Dallas, TX (North America HQ)
Reports To: President, Läderach North America
Position Overview: The Director of Human Resources will oversee all human resources functions for Läderach North America, ensuring alignment with organizational goals and fostering a collaborative relationship with Swiss HR counterparts. This role requires strong leadership, payroll oversight, and strategic HR management to support a rapidly growing retail organization with 51 Brick and mortar locations across North America.
Key Responsibilities:
Strategic HR Leadership:
- Develop and implement HR strategies to attract, develop, and retain top talent while aligning HR initiatives with company goals.
- Manage payroll processes, ensuring accuracy, compliance, and timely execution while collaborating with Finance for reporting and budgeting.
- Foster strong relationships with Swiss HR to align global policies and act as the primary liaison for North American HR matters.
- Create and maintain HR policies compliant with U.S. and Canadian labor laws; conduct regular policy reviews.
- Promote a positive culture by resolving conflicts, managing grievances, and supporting managers and employees with coaching and guidance.
- Oversee programs for performance management, goal setting, and career development to align with business objectives.
- Lead recruitment efforts and implement training programs to upskill and retain top talent.
- Design competitive compensation and benefits packages and monitor market trends.
- Utilize HR metrics to improve workforce decision-making and prepare reports on initiatives and retention.
- Oversee the North America human resources budget, ensuring efficient allocation of resources to maximize impact.
Qualifications:
Education:
- Bachelor’s degree in HR, Business Administration, or related field.
- 5-7 years of HR leadership experience, preferably in retail or multi-unit operations.
- Strong leadership and communication skills.
- HRIS systems expertise, particularly UKG and SAP.
- Ability to build cross-cultural relationships, especially with global teams.
- Organizational and problem-solving abilities.
- Knowledge of U.S. and Canadian labor laws.
- Experience working with international HR teams.
- HR certifications (SPHR, SHRM-SCP).
- Bilingual in English and Spanish or German.
- Competitive Pay
- Annual Bonus Potential
- Medical – 80% contribution by Laderach of Employee Only plan and 50% contribution by Laderach of Family Coverage plan(s)
- Dental
- Vision – 100% covered by Laderach
- Life – Laderach covers up to $25K of Life Insurance (option to go up to $150K
- Optional 401(k) enrollment
- Employee Assistance Program
- Additional discounts and perks
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and external further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
About Laderach USA:
Freshness All our ingredients are carefully selected. Only the best is good enough. For us, freshness is not a matter of finest taste. It is our everlasting frame of mind. In connecting the rainforests with the Swiss Alps, we find the origins of our taste. We accompany our chocolate every step of the way: from the cocoa fields to our customer. And we know each of our partners by name and by heart. That is what makes our chocolate fresh. Switzerland We are proud to produce exclusively in Switzerland. So that we may guarantee the highest quality. We love our Swiss culture and Swiss traditions. They have always inspired us in our work. Our roots are the base for our innovations. The Swiss Alps are our home. But the world is our guest. Craftmanship We are masters of our craft. We strive for perfection every day. The common passion for chocolate unites us. We still make many of our products by hand. For something to be beautiful, it must be unique. We believe in the authentic craft. And we continue the tradition of the Chocolatiers.
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