Houseperson

Summary:
The House-Person position is a highly visible role responsible for assisting the Clubhouse Manager and F&B Manager in the successful set-up, service, and tear-down of all Club events and related day-to-day operations. The House-Person is responsible for delivering pro-active service as prescribed by the Clubhouse Manager and/or F&B Manager.

Responsibilities:

• Meets and exceeds member expectations.
• Communicates effectively with members, guests, co-workers, and supervisors.
• Attends work on time as scheduled and adheres to the attendance policy.
• The primary responsibility of the House-Person is to provide the highest quality of service at all times to guests.
• Familiar with the location of all function rooms and related areas and the various types of workable setups.
• Correctly and efficiently set up and break down all department functions.
• Be totally familiar with and practice the safe handling care and storage of all banquet equipment.
• Keeps the function room area and storage areas clean and neat at all times.
• Returns all equipment not in use to its proper storage area in a clean condition before the end of each shift.
• Services/freshens all meeting rooms during breaks. Checks temperature and ensures all lights are working and adjusted properly.
• Assists members and their guests whenever possible, referring all requests which are beyond the scope of responsibility immediately to the supervisor or the Manager on duty.
• Performs periodic total cleaning of the area, as assigned by Director of Private Events or Manager on duty.
• Capable of using industrial equipment such as large vacuums or buffers.
• Capable of moving up to 50 lbs.
• Wears proper uniform at all times in accordance with the standards of appearance.
• Has a thorough knowledge of emergency procedures.
• Practices safety standards at all times.
• Adheres to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Performs other duties as assigned.

Skills:

• Ability to ensure compliance with Club standards, policies, and procedures for self.
• Ability to be a clear thinker, who analyzes and resolves problems, and exercises good judgment.
• Ability to be self-motivated and contribute to a cohesive team.
• Attentive to detail.
• Ability to develop strong, productive, professional relationships with co-workers and members.
• Ability to ensure security and confidentiality of Guest and hotel information and materials.
• Ability to work without constant direct supervision.
• Ability to employ creative, artistic skills in the presentation of food and beverage displays, and function area design and set-up.

Schedule:

• 8-hour shift.
• Day shift.
• Monday to Friday.
• Night shift.
• On-call.
• Weekend availability.
• Holiday availability.

Requirements:

• Must have reliable transportation.

Conpensation:

• $18-$22/hour commensurate with experience 

About Blue Hill Country Club:

For nearly a century, one of New England’s most cherished private golf clubs has offered a lifestyle experience unsurpassed in the Boston area. Blue Hill Country Club is proud to embrace it's history hosting the 1956 PGA Championship, LPGA events and many Massachusetts Golf Association qualifiers and championships. Still rich in tradition, Blue Hill is cultivating a new era that is a perfect fit for the modern family. The club has warmly embraced it's near century-old roots and is looking to it's future with a renewed vibrancy and vision. Conveniently located just 15 minutes outside of Boston, the Club is situated at the base of Blue Hill, fittingly named for the bluish hue of its visible granite faces. Members and guests of Blue Hill Country Club enjoy the easy-going, laid-back charm of the Club, and its endless array of amenities. From championship-caliber golf, swimming, dining and social events, Blue Hill offers it all, and so much more. Here, our diverse membership is united in the traditions of our Club through the spirit and challenge of the game, and the shared values of fair play, hard work, and dedication to family and community. Our club’s park-like oasis is our playground providing a retreat for the perfect game of golf, summer swimming, camps, family events, and more. Blue Hill Country Club is so much more than golf. Members tee it up, practice, or just relax around the heated swimming pool while planning for a delectable meal later in the day or evening on our outdoor patio/bar or restaurant.

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