Customer Service Representative

4 weeks ago

Aurora, United States Mygrant Glass Full time $18 - $19
Seeking qualified candidates for our open Customer Service Representative position in our Aurora, CO (near Centennial) distribution facility.

Job Details:
  • Non-Exempt 
  • Reports To: Branch Manager
  • Position Range: $19.00 - $20.00 per hour
  • Anticipated closing date for the application window: June 7, 2024

Responsibilities:
  • Enter customer orders for auto glass parts and process customer returns.
  • Process daily cash, credit cards, and check deposits with accurate data entry.
  • Interact positively with other Mygrant Glass employees.
  • Assist with inventory - interacting with operation warehouse inventory control.
  • Interact with customers via telephone and in-person providing information and assistance.
  • Show the highest level of customer service.
  • Support customer success by being friendly, hardworking, and a problem solver.

Qualifications:
  • Friendly voice with superior telephone and people skills.
  • Able to communicate clearly.
  • Must be organized and able to multi-task.
  • General knowledge of Microsoft products.
  • Excellent at resolving customer conflict.
  • Willing to learn and follow directives.
  • Exhibit patience and attentiveness.

Benefits:
  • Health Insurance   Flexible Spending Plan  Health Savings Plan  Dental Insurance                
  • Vision Insurance  Paid Time Off   Paid Sick Time  Paid Holidays 401K/with matching

Join our team:  We are a passionate and close-knit community of individuals who believe in the power of teamwork and providing friendly, knowledgeable, and prompt service. At Mygrant Glass, we don't just offer jobs; we offer opportunities to nurture your career with one of the nation's leading wholesale auto glass companies. 

About Mygrant Glass:

Founded in 1926 as a retail shop called Harry R. Mygrant Glass & Glazing, Mygrant Glass is now a third generation business. It was first passed to son Robert F. Mygrant in 1945, who transitioned the business to wholesale in 1952 and grew it to as many as 6 locations by 1966. Grandson Michael R. Mygrant took over the one remaining location in 1979, and is now general manager of 67 locations nationwide, making Mygrant Glass Co., Inc. the largest independent wholesale distributor of auto glass in the United States.Today, Mygrant Glass is headquartered in Hayward, Ca., and is committed to maintaining the highest standard of service and the most extensive inventories possible. We stock both OEM and generic brands from over 30 different factories around the world in an effort to provide our customers with the broadest choice of high-quality glass in the industry.Unlike some other wholesalers, we never compete with our customers. We do not own or operate any retail glass shops, nor do we carry architectural or commercial glass - we are focused solely on being an auto glass distributor.

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