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Energy Efficiency Quality Assurance Inspector
2 weeks ago
- Perform in-progress, post-treatment and onsite inspections of program-related work completed for participants in energy efficiency programs. This may or may not include residential, commercial, or industrial locations.
- Verify, evaluate and document the work performed and report findings and recommendations as required. Work may involve data collection both electronically and on paper and data entry in various electronic program-management systems.
- Identify missed opportunities, as well as deeper measure opportunities if applicable, work performed without benefit and other quality concerns, and develop corrective action plans. Duties may include re-inspection of work that previously required corrective action.
- Perform quality audits of the installed weatherization measures. Perform diagnostic and safety testing if required.
- Install weatherization measures such as window and door weather stripping, if required.
- Assist with the investigation and resolution of customer service issues both on-site and remotely. Perform review of completed energy audit paperwork as needed.
- Responsible for material inventory and field distribution.
- Assist with the training of program personnel to improve program delivery and customer satisfaction.
- Interact with appropriate parties when performing on-site and post inspections. Interface with contractors, vendors, residential customers, multifamily customers and/or commercial property management staff to ensure quality work.
- Manage supplied inventory materials and company issued equipment.
- Conduct work in compliance with OSHA and company safety procedures.
- Perform other duties as assigned.
JOB REQUIREMENTS (Experience, education, knowledge, skills & abilities required for competent performance in the job):
- High school diploma or equivalent.
- Certification as required by program and client guidelines.
- Relevant industry certifications as required by program and client guidelines.
- 2-4 years’ prior energy efficiency expertise. Technical expertise preferred.
- Professional energy efficiency training required.
- Excellent customer service skills.
- Strong organizational, time management, problem solving and prioritization skills necessary.
- Ability to work and make decisions independently and to apply knowledge and skills to new situations as needed.
- Ability to communicate clearly, effectively and appropriately, in both speech and writing, with customers, colleagues, trade allies, managers and clients.
- Valid driver’s license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
- Proficient in Microsoft Office Suite.
- Perform the essential functions and physical demands of the position with or without accommodation.
PHYSICAL REQUIREMENTS (The physical demands of the job):
- Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.
- Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Visual capacity enabling frequent use of computer equipment.
- Heavy work: ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
WORK ENVIRONMENT:
- Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees.
- Atmospheric conditions such as fumes, odors, dust, gases or inadequate ventilation.
- Sufficient noise where the employee may need to shout.
- Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places.
- Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia.
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