Cashier/FOH

7 days ago

Lakeland, United States Salem's Fresh Eats Full time $13 - $15
Job Summary: As a Cashier/FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile

Requirements:
Job Requirements:
  • Be at least 16 years of age.
  • Must be eligible to work in the United States.
  • Must be friendly, enthusiastic, and enjoy serving customers.
  • Must have a source of reliable transportation.
  • Ability to multitask and handle all front of the house equipment.
  • Reading, writing, and basic math and verbal communication skills required.
  • Work in a busy, noisy, fast paced environment. Must work well under pressure.
  • Mobility required during shifts. 
  • Must be able to respond to changes or edits to orders quickly and efficiently.
  • Florida safeStaff certificate is a plus.

Reporting:
  • FOH associate reports directly to Shift Lead.
  • Report any unusual incidents or issues to Assistant Manager.

Responsibilities:
  • Greet guests, handle their requests/inquiries, and thank them dearly for choosing Salem’s.
  • Follow recipes and read tickets to accurately prepare all orders.
  • Work at a pace to maintain restaurant's established speed of service guidelines.
  • Ensure that workstations are clean at all times.
  • Ensure that cashiers follow cash handling procedures and execute proper security and cash handling and control processes and hold cashiers accountable to adhering to policies and procedures.
  • Monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout the shift.
  • Address guest issues that may arise; consult with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicate employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
  • Adhere to health department codes.
  • Answer incoming phone calls.

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