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KCC Operations Coordinator
2 weeks ago
Posting Title: Kentucky Career Center Operations Coordinator
Status FT
FLSA: Exempt
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership.
Position Purpose:The Kentucky Career Center Operations Coordinator will manage day-to-day operations and coordinate service delivery for the Northern Kentucky public workforce system (Kentucky Career Center), including facilities management and collaboration with the 18 workforce development, community, and educational partners of the Kentucky Career Center.
Job Responsibilities:
- Oversee operations and facilities within the eight-county Northern Kentucky service region. This includes execution of the following functions: First Impressions and customer service, Service Coordination and Continuous Quality Improvement, Marketing/Social Media, Safety and Security, Collaboration and communication, Innovation and Technology, and Strategic Plan.
- Ensure effective service delivery and performance, meeting or exceeding contractual KPI benchmarks
- Collaborate with KCC/community partners to execute impactful strategies to meet the demands of job seekers and employers.
- Manage budget, supervise staff oversee and staff KCC committees, complete required administrative processes such as partner MOUs and Infrastructure Funding Agreements, etc.
Requirements:
- Bachelor's degree, preferred
- Ability to travel within an eight-county service region
- Experience in workforce development, human services/non-profit, operations management, or human resources fields, required
- Demonstrated experience with budget management, customer service, program oversight, staff supervision, community relations, and public speaking
- Advanced written and verbal communication skills. Demonstrated experience in managing strategic relationships and cultivating collaboration.
- Proficiency with Microsoft Office and Canva
- A successful candidate will be committed to advancing racial equity and possess an unwavering belief in the potential of people
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
About Brighton Center Inc:
Brighton Center wraps a community of support around individuals and families by tackling the issues that prevent people from becoming self-sufficient, removing the barriers they face, and creating hope so that goals can be achieved and dreams realized. From our modest beginnings in 1966, we have grown to provide a wide range of programs and services, which include meeting basic needs, adult and early childhood education, youth services, housing & financial wellness, workforce development, substance abuse recovery for women, and neighborhood-based programs.
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