Service Technician
1 week ago
The Role:
- Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
- Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
- Follow correct repair order documentation procedures, i.e. The Three C's
- Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
- Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
- Ability to demonstrate and teach learned technical skills/knowledge with others
- Demonstrate attention to detail and passion for creating positive client experiences
- Ability to work remotely and support mobile service team as needed
- Other duties as assigned
Qualifications:
- 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
- High School Diploma or GED (Required)
- Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
- Customer facing experience exhibiting excellent written and verbal communication skills
- Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
- EPA 609 Certification
- Willingness to complete Lucid provided CPR training post hire
- Valid driver license with no suspensions within the past year
Advantageous Experience:
- ASE Certification(s)
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