Pharmacy Technician I

2 weeks ago


Philadelphia, United States Global Force USA Remote Work Freelance Full time $22 - $23
Pharmacy Technician I Local to Phil, PA, REMOTE

(MUST BE LOCAL TO THE FOLLOWING):
  • PHILADELPHIA, PA

Pharmacy Technician:
  • Contracted Position
  • 3 months
  • Hours Per Week: 40.00
  • Hours Per Day: 8.00
  • Standard Schedule.

Duties:The pharmacy technician supports the organization’s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.
SPECIFIC RESPONSIBILITIES:
  • Provide real-time support to pharmacies with point-of-service inquiries.
  • Educate prescribers on formulary and prior authorization processes.
  • Enter customer data and other relevant information into our documentation tool.
  • Assist members with pharmacy benefit inquiries.
  • Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
  • Effectively communicate issues and resolutions to customers and appropriate internal staff.

Skills:
  • 3 to 5 years of Recent PBM and/or pharmacy experience.

Education:
  • HS Diploma/GED.
  • Bachelor’s Degree or equivalent experience preferred Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred.

Location:200 Stevens Drive
Philadelphia. PA

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