-4-20 Configuration/Deployment Technician

2 weeks ago

Phoenix, United States Focused HR Solutions Remote Work Freelance Full time $25 - $34
* * This position is 100% on-site in Phoenix, AZ (zip code 85009). **

Our direct client has an opening for a Configuration/Deployment Technician position # 614. This position is for 12+ months, with option of extension, and will be worked 100% on-site in Phoenix, AZ. If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE  

Pay rate is $25.00 - $33.53
Below is the job description – Resumes due ASAP –
Position Description | This is NOT a remote position:  The IT Quoting, Solutions and Deployment technician role within ITG (Information Technology Group) supports the full lifecycle of IT assets/equipment, from quoting and receiving to configuration, deployment and surplus. These technicians are working with internal customers on a daily basis.

Duties Include: 
  • IT Quoting, Receiving, Stocking, Standards, Imaging, Configuration, Deployment, Surplus, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. 
  • Teach customers how to use PC related software and hardware. 
  • Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings. 
  • Complete mandatory training classes and other classes as assigned. 
Skills Required:
  • Strong customer service and analytical skills.
  • Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skill.
  • Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations.
  • Ability to synthesize feedback and adjust plans accordingly.
  • Ability to develop and write technical documentation.
  • Ability to evaluate and test emerging technologies.
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively met *Resource will be working in a professional environment and will be held to a dress code standard.

Skills Preferred:
Experience Required/Qualifications and Education Requirements: 
  • General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise.
  • Ticketing and Department operating procedures. 
  • Knowledge of Microsoft products including operating systems and Office Knowledge of Gmail productivity suite Computer hardware configuration and repair knowledge.
  • Knowledge of Ethernet network topology to assist with troubleshooting network issues.
  • Knowledge of IT infrastructure industry standards and best practices.
  • Advanced troubleshooting skills Problem definition and alternative analysis skills.
  • Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Time Reporting MS System Center Configuration Manager MS Deployment Toolkit.

Experience Preferred:
Education Required: 
  • Minimum 4 years of current working experience in an IT field.
  • Must have a current AZ Driver’s license with a good driving record.
  • Associate/Bachelor degree in a related field is preferred.

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