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Quality Assurance and Compliance Manager

4 months ago

North Andover, United States Schylling Full time $80,000 - $90,000
QUALITY ASSURANCE AND COMPLIANCE MANAGER

Position Overview:
  • As the Quality Assurance and Compliance Manager you will be responsible for Compliance matters on a wide variety of products in the toy, gift and electrical lighting categories.
  • This role reports to our V.P. of Supply Chain Management and collaborates with internal teams including Product Development, Procurement, Sales, Customer Service and Operations.
  • This role works closely with our suppliers in China and other locations around the world.
  • Additionally, this role works with outside laboratories, compliance agencies, 3rd party inspectors and retail partners to ensure our products meet or exceed requirements and necessary standards. 
  • This individual is Schylling’s primary resource for QA and Compliance on all our product lines.
  • This includes reviewing product concepts throughout development and manufacturing, identifying product risks, assigning appropriate test specifications, and ensuring acceptable test results. Innovative products often present new compliance or quality challenges during development or manufacturing.
  • The role is expected to partner with our product team and manufacturing partners to develop innovative solutions that deliver to our business objectives. 
RESPONSIBILITIES:
  • Manage QA and compliance for all Schylling products.
  •  Provide input on product concepts and development samples.
  • Write test plans to ensure products meet or exceed regulatory standards.
  • Conduct risk assessments to address product-specific safety and reliability concerns.
  • Interpret test reports and align with team regarding appropriate action plans.
  • Monitor consumer complaints; review product returns from our Customer Service team; implement corrective actions as needed.
  • Stay current on the evolving global compliance standards in our product categories.
  • Coordinate with 3rd party inspectors in Asia during manufacturing and pre-shipment. 
  •  Ensure testing processes and practices are adhered to at all times, influencing partners where needed to protect and uphold product quality.
  •  Ensure shipping materials and any in-store merchandising displays deliver to retailer specific requirements, cross-checking internal specifications and driving approvals.
QUALIFICATIONS:
  • Bachelor’s degree in a related field.
  • Minimum 3 years of work experience in a consumer product manufacturing, quality, product development or test lab environment.
  • Strong personable people management skills, mentors and cultivates others within their project team.
  •  Proactive self-starter and motivator with the ability to jump in where necessary.
  • Ability to prioritize and coordinate multiple work streams in task execution and task management.
  • Solutions oriented problem solver with an ability to understand, define, propose and implement tangible solutions.
  • Comfortable interpreting and communicating technical information for non-specialists.
  • Allocates and executes tasks on a daily basis and reviews results to management team.
  • Ultimate responsibility for the quality of the work delivered on the assigned area of influence.
  • Ability to think critically, appraise, problem solve and provide constructive feedback to product development and manufacturing teams.
BENEFITS:
  • Medical/Dental/Vision with substantial company contribution
  • Company-paid life insurance, long-term and short-term disability
  • FSA/HSA
  • 401K with company match
  • Generous paid time off and holiday structure
  • Product discount
  • Tuition/Adoption reimbursement
  • Health and Wellbeing initiatives


About Schylling:

At Schylling, we are on a mission to create timeless moments of joy, laughter, and imagination for kids of all ages. Since 1975, our toys have been designed to spark creativity and deliver smiles, both delightful playthings from years past and innovative new items with a nostalgic appeal. We offer iconic brands such as NeeDoh®, LAVA® Lamp, Big Wheel®, Schylling hand puppets, Sea-Monkeys® and a variety of other toys that satisfy curiosity, encourage discovery, and help people find their best mellow and chill.