Salon Reception Manager

6 months ago

Sarasota, United States Poised Beauty Salon Part time $20 - $30
Salon Receptionist and Manager

Sarasota, Florida

About Us:
At Poised Beauty Salon, we are a team of passionate beauty professionals dedicated to providing exceptional services and experiences to our clients. Our salon is a hub of creativity and client satisfaction, and we're currently looking for a Salon Receptionist Manager to be the welcoming face and managerial backbone of our establishment.

Job Description:
We are seeking a highly organized and charismatic individual to join us as a Salon Receptionist and Manager. The ideal candidate will be the first point of contact for our clients, ensuring they receive a warm welcome and an experience that exceeds their expectations. You will play a pivotal role in maintaining the salon’s reputation through excellent customer care, effective team management, and innovative marketing strategies including managing our social media presence.

Key Responsibilities:
  • Oversee daily operations of the salon's front desk.
  • Manage, schedule, and train reception and stylist assistant staff.
  • Ensure excellent customer service and resolve any issues with a professional and positive attitude.
  • Handle client bookings, payments, and inquiries with proficiency in salon management software.
  • Develop and implement sales techniques to promote salon services and products.
  • Manage inventory and order front desk supplies as needed.
  • Maintain an organized and clean reception area.
  • Create engaging content and manage the salon's social media platforms to increase visibility and attract new clients.
  • Develop and oversee marketing campaigns, both online and offline.
  • Analyze sales figures, monitor client feedback, and report on front desk productivity to the owner.
  • Collaborate with the owner and other team members to set and reach sales targets and business goals.

Requirements:
  • Proven experience in a managerial role, preferably within a salon/spa environment.
  • Proficiency in computer systems, including POS software and Microsoft Office Suite. Meevo Salon booking system will be trained.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Excellent communication and customer service skills.
  • Knowledge of social media platforms and marketing strategies.
  • Sales-driven mindset with the ability to identify and capitalize on opportunities.
  • Ability to multitask and prioritize in a fast-paced environment and keep yourself motivated in a slower paced environment
  • Experience in creating and managing a budget is preferred.
  • Flexibility to work during peak salon hours, including weekends and evenings.

Qualifications:
  • High school diploma or equivalent; a degree in Business Administration, Hospitality or related field is a plus.
  • At least 2 years of experience in a customer service management role.
  • Certification or experience in beauty industry management is highly desirable.

What We Offer:
  • Competitive hourly compensation with performance-based incentives.
  • A vibrant and supportive work environment.
  • Opportunities for professional development and career growth.
  • Employee discounts on products and services.
  • A chance to be part of a forward-thinking team that values creativity and innovation.

How to Apply:
Submit your application to poisedbeautysalon@icloud.com with the subject line "Salon Receptionist and Manager Position." Please include your resume, cover letter, and any relevant work samples or social media handles. Explain why you would be a perfect fit for Poised Beauty Salon. We look forward to welcoming a new member to our team who is as dedicated to excellence and beauty as we are

Poised Beauty Salon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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