Customer Service Manager

1 week ago


Bell, United States TalentOne Recruitment & Staffing Full time $32 - $33
Job Summary:
We are seeking a dedicated and experienced Customer Service Manager to lead our customer service team.

Job Type: Full-time

Pay: $33 per hour 

Responsibilities:
  • Oversee the daily operations of the customer service department, ensuring high-quality service delivery.
  • Manage shift schedules and staff assignments to optimize team performance.
  • Lead, mentor, and develop a team of customer service representatives to achieve departmental goals.
  • Collaborate with other departments to address customer needs and improve service processes.
  • Monitor customer interactions and feedback to identify areas for improvement.
  • Implement training programs for new hires and ongoing development for existing staff.
  • Assist in recruiting, hiring, and onboarding new team members.
  • Maintain accurate records of customer interactions, inventory management, and payroll processes.
  • Ensure compliance with company policies and procedures while fostering a positive work environment.

Experience:
  • Customer service: 5 years (Required)
  • managerial/supervisory: 5 years (Required)
  • Employee engagement: 5 years (Required)
  • Leadership: 3 years (Preferred)
  • Analytical thinking: 5 years (Required)
  • Sales / Inside Sales: 5 years (Preferred)
  • Manufacturing: 3 years (Preferred)


  • Bell Gardens, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Temp-only Customer Service Representative to join our team in Bell, California. In this role, you will be responsible for handling customer inquiries, managing customer applications, and ensuring accurate customer records. This role offers a contract to permanent employment opportunity, where you will be...


  • Blue Bell, United States SKF Full time

    Customer Service Representative Location: Blue Bell, PA About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings...


  • Blue Bell, United States SKF Full time

    Customer Service Representative Location: Blue Bell, PA About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings played an integral role in helping...


  • Blue Bell, United States SKF Full time

    Customer Service Representative Location: Blue Bell, PA About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings played an integral role in helping...


  • Blue Bell, United States SKF Full time

    Job DescriptionJob DescriptionCustomer Engagement ManagerLocation: Blue Bell, PA  About SKF:SKF has been making the world spin since 1907!  SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. SKF bearings played an...


  • Blue Bell, Pennsylvania, United States AppleOne Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team. This role is perfect for individuals who enjoy helping others and have excellent communication skills.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide exceptional customer service through active listening,...


  • Bell Gardens, California, United States Big 5 Full time

    **Job Description**: As a Customer Service Representative at Big 5, you will play a vital role in ensuring that our customers have an exceptional shopping experience. You will be responsible for answering customer inquiries, resolving issues, and providing recommendations on products.**Estimated Salary:** $40,000 - $55,000 per year**Key Skills and...


  • Bell Gardens, California, United States Praxair Full time

    About Us: Linde Gas & Equipment Inc. is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S.Job Summary: We're seeking a highly motivated and customer-focused In-Store Sales Associate to join our team. The successful candidate will have excellent communication skills, a strong knowledge of welding equipment and...


  • Blue Bell, Pennsylvania, United States AppleOne Full time

    Job DescriptionKey Responsibilities:* Provide exceptional customer service to clients via phone and other communication channels* Resolve customer complaints and concerns in a professional and empathetic manner* Gather and process customer information to address their needs* Work collaboratively with team members to achieve customer satisfaction...


  • Blue Bell, Pennsylvania, United States CVS Health Full time

    About Our TeamCVS Health is a leading healthcare company dedicated to delivering high-quality patient care and improving health outcomes. As a Retail Sales Associate, you will join a team of passionate and committed professionals who share a common goal of making a positive impact on people's lives.What You'll DoEngage with customers, build relationships,...


  • Blue Bell, Pennsylvania, United States SKF Full time

    Satisfy your passion for driving transformative results and delivering exceptional customer experiences as an OEM Customer Experience Leader at SKF Americas.About SKFSKF is a world-leading manufacturer of bearings and related products, dedicated to making the world spin. Founded in Sweden in 1907, we have grown to become a global leader in our industry, with...


  • Blue Bell, United States AppleOne Full time

    Job DescriptionJob DescriptionJoin A Dynamic Customer Service Team! Are you a problem-solver with a passion for helping people? We’re on the lookout for enthusiastic customer service professionals to fill a range of exciting roles—from short-term projects to long-term opportunities. What We Offer: Competitive Pay: $16 per hour Flexible Shifts: Available...


  • Blue Bell, Pennsylvania, United States AppleOne Full time

    We are seeking an exceptional customer service professional to join our team at AppleOne. This exciting opportunity allows you to make a meaningful impact in the lives of customers, helping us build strong relationships and deliver outstanding experiences.Company OverviewAppleOne is a dynamic company committed to keeping the humanity in Human Resources and...


  • Blue Bell, Pennsylvania, United States CVS Health Full time

    Role OverviewCVS Health is committed to delivering enhanced human-centric healthcare. As a Retail Store Associate, you will play a meaningful role in supporting our mission.ResponsibilitiesDeliver exceptional customer service by anticipating needs and resolving potential issues.Maintain a clean and organized sales floor, restocking shelves and checking...


  • Blue Bell, Pennsylvania, United States 5HC Hub International Group Northeast Inc. Full time

    HUB International Limited is a leading global insurance broker seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office.This role will involve servicing existing accounts, coordinating account activity, and evaluating existing coverages to make recommendations as needed.Key Responsibilities:Request and...


  • Bell, Florida, United States Family Dollar Full time

    Family Dollar is a leading discount retailer offering affordable products to customers across the United States. We are seeking an experienced customer service representative to join our team as a Customer Experience Associate.Key Responsibilities:Provide exceptional service to customers by assisting them with selecting merchandise and answering questions...

  • Key Account Manager

    1 month ago


    bell, United States De Well Group Full time

    Company Description De Well Group is an end-to-end cross-border supply chain and logistics solutions provider with owned offices across Asia, North America, and Europe. By leveraging a unique end-to-end service capability and global network, we offer industry-leading, digitalized solutions for our customers worldwide. Our service offerings include...

  • Key Account Manager

    2 months ago


    Bell, United States De Well Group Full time

    Company Description De Well Group is an end-to-end cross-border supply chain and logistics solutions provider with owned offices across Asia, North America, and Europe. By leveraging a unique end-to-end service capability and global network, we offer industry-leading, digitalized solutions for our customers worldwide. Our service offerings include...

  • Service Desk Analyst

    1 month ago


    bell, United States firstPRO, Inc Full time

    FirstPRO is now accepting resumes for a Service Desk Analyst for our client located in Blue Bell, PA. As a Technical Support Specialist, you will be responsible for receiving, documenting, and resolving client requests of level 2+ within defined Service Level Agreements. Most issues will be addressed remotely over the phone, and you will also support...

  • Service Desk Analyst

    1 month ago


    bell, United States firstPRO, Inc Full time

    FirstPRO is now accepting resumes for a Service Desk Analyst for our client located in Blue Bell, PA. As a Technical Support Specialist, you will be responsible for receiving, documenting, and resolving client requests of level 2+ within defined Service Level Agreements. Most issues will be addressed remotely over the phone, and you will also support...