Field Service Manager

1 month ago

houston, United States Reddy Ice Full time

POSITION PURPOSE:


The Manager, Field Equipment Service (FESM) is key leadership position overseeing the programs, processes, installation, maintenance and repair for all company supplied field refrigeration equipment to produce and or hold the ice products of the Company at a large number of customer retail locations across the Houston operating market. The Manager, Field Equipment services will a manage staff of supervisors, refrigeration technicians, retail merchandisers, installation technicians, and other support staff within the Houston Market. Position has full P&L responsibilities for the cost center.


Position reports to Senior Field Equipment Services Manager and works closely with other Market leadership positions to ensure complete customer service satisfaction.


Position will be based in Houston and will manage staff based in the Houston Market.


DUTIES AND RESPONSIBILITIES:

Manage all Field Equipment Services Personnel. To include the hiring, training, and job performance. Oversee the process and compliance for scheduling and dispatching Lead in handling any customer concerns or equipment needs Full P&L responsibility for the cost center Parts and inventory Safety programs KPI performance Reporting – internal and external to customers and leadership Budget planning and performance Regulatory compliance



ESSENTIAL MENTAL FUNCTIONS AND SKILLS

Ability to use various business management systems

Ability to adapt to rapid changes in demand for services provided

Ability to develop, present, implement and manage by metrics and KPI’s

Ability to adapt and embrace new technologies

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to work in a constant state of alertness and safe manner

Ability to work in an unfatigued state

Ability to accurately gauge lengths of time and distance

Ability to quickly store and recall instructions in one’s short term memory

Ability to concentrate and perform tasks involving high levels of cognitive function and judgment

Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms

Demonstrate an unwavering caring, committed, and concerned attitude about safety

Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli

Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions

Ability to take prompt and appropriate response to operating conditions



WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Extensive local travel but minimum overnight travel. Will often work in retail stores; drive among retail stores and to/from plant location. Must be able to lift 40lbs. Ability to climb ladder and work with light duty tools.


EDUCATION AND EXPERIENCE:

Minimum of 5 years management experience with outstanding results and good references

Must have valid driver’s license and a good driving record – will be required to use company vehicle at times.

High School Diploma or GED required

Higher education – preferred

Experience in refrigeration and EPA certification is a plus, but not required



We Are Reddy Ice

Behind every premium cube of Reddy Ice is a company that values consistency, quality, and service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are one of America’s leading brands in ice production and manufacturing.


This is a full-time, permanent position with Reddy Ice that includes a competitive salary, full benefits package that includes medical, dental, vision, life insurance, and a company-matching 401(k) plan. ***Health and Wellness benefits available on your first day of employment***

  • Field Service Manager

    2 months ago

    Houston, United States Reddy Ice Full time

    POSITION PURPOSE:The Manager, Field Equipment Service (FESM) is key leadership position overseeing the programs, processes, installation, maintenance and repair for all company supplied field refrigeration equipment to produce and or hold the ice products of the Company at a large number of customer retail locations across the Houston operating market. The...

  • Field Service Manager

    3 weeks ago

    houston, United States Reddy Ice Full time

    POSITION PURPOSE:The Manager, Field Equipment Service (FESM) is key leadership position overseeing the programs, processes, installation, maintenance and repair for all company supplied field refrigeration equipment to produce and or hold the ice products of the Company at a large number of customer retail locations across the Houston operating market. The...

  • Field Service Manager

    2 months ago

    Houston, United States Reddy Ice Full time

    POSITION PURPOSE:The Manager, Field Equipment Service (FESM) is key leadership position overseeing the programs, processes, installation, maintenance and repair for all company supplied field refrigeration equipment to produce and or hold the ice products of the Company at a large number of customer retail locations across the Houston operating market. The...

  • Field Service Manager

    2 weeks ago

    Houston, United States Bio-Rad Laboratories Full time

    Regional Service Manager who will lead and manage a team of field service engineers as well as perform routine travel within the region to work with and evaulate the engineers. Builds relationships wih customers and sales. Will routinely interface with senior management and peers to manage workload. 50% Travel is requiredHow You‘ll Make An Impact:...

  • Field Service Manager

    1 week ago

    Houston, United States Bio-Rad Laboratories Full time

    Regional Service Manager who will lead and manage a team of field service engineers as well as perform routine travel within the region to work with and evaulate the engineers. Builds relationships with customers and sales. Will routinely interface with senior management and peers to manage workload. 50% Travel is requiredHow You‘ll Make An Impact:...

  • Field Manager

    1 week ago

    Houston, United States Shea Homes Full time

    This position manages and directs field activities and reporting functions associated with the construction of assigned homes in the community, optimizing the effectiveness of Trades, and ensuring Member satisfaction, quality assurance and a safe wor Manager, Field, Leadership, Quality Assurance, Operations, Trade, Property Management, Business Services

  • Field Service Manager

    3 weeks ago

    Houston, TX, United States Reddy Ice Full time

    POSITION PURPOSE:The Manager, Field Equipment Service (FESM) is key leadership position overseeing the programs, processes, installation, maintenance and repair for all company supplied field refrigeration equipment to produce and or hold the ice products of the Company at a large number of customer retail locations across the Houston operating market. The...

  • Field Service Supervisor

    4 weeks ago

    Houston, United States Nabors Industries Full time

    Description Are you seeking an opportunity to show your exceptional skills and knowledge? Are you looking for a company which provides you with dynamic and challenging work environment every single day? If yes, look no further.... We are probing for individuals who are skilled, knowledgeable and are ready to work in a fast-paced environment to deliver top...

  • Director of Field Services

    3 weeks ago

    Houston, United States gpac Full time

    Job Description Director of Field Services Gpac is partnered with a globally recognized manufacturer of machine tools. They need a Director of Field Services, who will be tasked to manage costs and revenue generation to keep assigned local offices profitable and manage customer satisfaction regarding service quality and response time on a highly analytical...

  • Field Service Auditor

    3 weeks ago

    Houston, United States Professional Alternatives Full time

    Field Service Home Auditor – HealthcareContract-to-Hire | Galleria AreaUp to $16-$17/hour + $100/wk stipend and standard mileage -company phone provided after training! Join our team and make a difference! We're seeking a dedicated Field Service Home Auditor to conduct on-site evaluations and develop personalized service plans for our healthcare clients....

  • Field Service Auditor

    4 weeks ago

    Houston, United States Professional Alternatives Full time

    Field Service Home Auditor – HealthcareContract-to-Hire | Galleria AreaUp to $16-$17/hour + $100/wk stipend and standard mileage -company phone provided after training! Join our team and make a difference! We're seeking a dedicated Field Service Home Auditor to conduct on-site evaluations and develop personalized service plans for our healthcare clients....

  • Field Service Auditor

    4 weeks ago

    houston, United States Professional Alternatives Full time

    Field Service Home Auditor – HealthcareContract-to-Hire | Galleria AreaUp to $16-$17/hour + $100/wk stipend and standard mileage -company phone provided after training! Join our team and make a difference! We're seeking a dedicated Field Service Home Auditor to conduct on-site evaluations and develop personalized service plans for our healthcare clients....

  • Field Service Tech

    1 month ago

    Houston, United States Allied Reliability Full time

    The Role: Under the supervision of the Field Service Manager the Field Service Technician promotes the brand and provides support. As the Field Service Technician you will travel to customer sites and perform various tasks. These include equipment checkout startup and troubleshooting of heater and control panel equipment including heating cable....

  • Field Manager

    2 weeks ago

    Houston, United States Interior Logic Group, Inc. Full time

    Looking to build your career and design your future? You have come to the right place. Position is located in South Houston and will be driving around 150+ miles a day. The Field Manager is responsible for managing the pre-installation readiness, installation, and completion of projects across multiple trades, including flooring, counters, solid surfaces,...

  • Field Service Engineer

    4 weeks ago

    Houston, United States Jobot Full time

    Field Service Engineer - 80%+ travel - Domestic & International - Packaging EquipmentThis Jobot Job is hosted by: Josh StricklandAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $30 - $45 per hourA bit about us:We provide packaging solutions for various industries including food, beverage, household products and...

  • Field Service Engineer

    2 months ago

    Houston, United States Jobot Full time

    Job DescriptionJob DescriptionField Service Engineer - 80%+ travel - Domestic & International - Packaging EquipmentThis Jobot Job is hosted by: Josh StricklandAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $30 - $45 per hourA bit about us:We provide packaging solutions for various industries including food,...

  • Field Service Engineer

    4 weeks ago

    Houston, United States Jobot Full time

    Field Service Engineer - 80%+ travel - Domestic & International - Packaging EquipmentThis Jobot Job is hosted by: Josh StricklandAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $30 - $45 per hourA bit about us:We provide packaging solutions for various industries including food, beverage, household products and...

  • Field Service Coordination-Bilingual

    4 weeks ago

    Houston, United States Primary Services Full time

    Be part of a team that is redefining the future of energy management. Work in a state-of-the-art command center, enjoy a range of benefits and play a key role in optimizing solar energy systems across the country.Primary Services is actively recruiting for a Field Service Coordination-Bilingual to support our prestigious client, a leader in solar energy...

  • Field Service Coordination-Bilingual

    4 weeks ago

    houston, United States Primary Services Full time

    Be part of a team that is redefining the future of energy management. Work in a state-of-the-art command center, enjoy a range of benefits and play a key role in optimizing solar energy systems across the country.Primary Services is actively recruiting for a Field Service Coordination-Bilingual to support our prestigious client, a leader in solar energy...

  • Field Service Technician

    6 months ago

    Houston, United States Axiom Technologies Full time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . Roles and Responsibilities: The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software. This...