Robert Half | User Acceptance Testing Analyst | juno beach, fl

1 month ago


juno beach, United States Robert Half Full time
  • Onsite position in Juno Beach, Florida
  • Currently a 10-month contract - potential to extend/convert to full time
  • Only able to consider US Citizens and Green Card holders at this time



We are seeking a diligent and detail-oriented User Acceptance Testing (UAT) Coordinator to support the testing process for a Salesforce Field Service system. This role involves conducting complex operational analyses, leading medium to large project teams, and collaborating across business units to support informed decision-making. The ideal candidate will have extensive experience in software testing and a strong background in test management tools and defect tracking systems.


Key Responsibilities:

  • Coordinate UAT Activities: Define UAT scope, objectives, and acceptance criteria in collaboration with stakeholders.
  • Prepare Test Scripts: Develop comprehensive test scripts based on business requirements and use cases, ensuring thorough functional and non-functional coverage.
  • Test Management: Load and manage test cases and scripts in Q-Metry. Maintain detailed records of testing activities.
  • Defect Management: Log, track, and prioritize defects in Jira. Partner with development and QA teams to resolve issues.
  • Reporting: Generate and share reports on testing progress, defect status, and overall test coverage. Provide actionable insights for stakeholders.
  • Stakeholder Communication: Serve as the primary point of contact for UAT activities, facilitating meetings, walkthroughs, and reviews.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 5–8 years of experience in software testing or UAT coordination roles.
  • Proficiency with tools like Q-Metry (test management) and Jira (bug tracking).
  • Hands-on experience testing Salesforce Field Service or similar CRM systems is highly preferred.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Certifications in software testing (e.g., ISTQB, CSTE) are a plus.

Preferred Skills:

  • Familiarity with Agile methodologies.
  • Understanding of field service operations or the energy industry.
  • Experience interacting with diverse groups of executives, managers, and subject matter experts.



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