CrowdPlat | Senior Infrastructure and Operations Manager

4 days ago


austin, United States CrowdPlat Full time

Job Description:

We are seeking an experienced Senior Infrastructure and Operations Manager to lead critical infrastructure and operational functions within a high-demand, 24/7 environment. This role requires an individual with a proven track record of overseeing data center operations, managing service providers, and driving strategic technological advancements.

The ideal candidate will have a deep understanding of infrastructure, security, and operations management, with experience in modernizing systems and leading cross-functional teams.

Key Responsibilities:

  • Lead and supervise data center services, infrastructure, and operations resources in a 24/7 environment.
  • Establish goals and objectives for maintaining infrastructure, security, and operations.
  • Oversee infrastructure changes, technical implementations, and communicate effectively with management.
  • Collaborate with service providers and system architects to develop and execute the Technology Roadmap Plan.
  • Lead environment expansion, migrations, and modernizations for storage, compute, network, and application systems.
  • Manage audits, ensure compliance, and develop operations documentation, including security and disaster recovery plans.
  • Provide technical expertise on ecosystem changes, security events, and root cause analysis.
  • Oversee major projects such as data center migrations and hardware/software upgrades.

Minimum Qualifications:

  • 8+ years of experience managing data center services, including compute, storage, and infrastructure resources.
  • Expertise in leading technical teams supporting operational systems and databases.
  • Experience with infrastructure modernization and integration of cloud technologies.
  • Proven ability to oversee audits, compliance, and documentation processes.
  • Hands-on experience with 24/7 on-call support.

Preferred Qualifications:

  • Experience with DevOps methodologies and tools.
  • Experience delivering training in cloud-based technologies.
  • Familiarity with ITIL processes using Remedy or ServiceNow.
  • Experience managing Archer GRC.



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