Principal UX Designer, Foundational People Data Services

1 week ago

Boston, United States Amazon Full time
Principal UX Designer, Foundational People Data Services (FPDS)

Job ID: 2713840 | Amazon.com Services LLC

Do you thrive on diving deep into complex systems and turning that insight into big-picture, strategic thinking to create simplistic and elegant digital experiences? Foundational People Data Services (FPDS) is re-imagining how innovative people data services are designed and delivered at Amazon, for Amazonians, by Amazonians. Imagine being at the forefront of innovation by driving the design of cutting-edge experiences that empower Amazon builders to create amazing solutions powered by Amazonian data.

The FPDS team is seeking a customer-obsessed Principal UX Designer to join and lead our UX design team. This role will be responsible for defining and championing the vision for how our customers onboard, discover, share and consume the freshest employee data that powers thousands of services across Amazon. You lead with clarity and empathy, inspire others, and have a passion for solving problems at scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes working across product and engineering. You believe that design is more than aesthetics. You enjoy design debates and thrive on iterating based on customer feedback.

This role is for a hands-on leader who establishes a vision and strategy, scales their impact by empowering designers and researchers, and elevates the design quality of the entire team. You will develop strong relationships with fellow design leaders across PXT and partner closely with product, engineering, and business counterparts throughout the organization to launch bar-raising experiences for customers across Amazon globally. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

Key job responsibilities
  1. Lead high priority design projects that are often ambiguous and complex with multiple persona scenarios.
  2. As a hands-on design leader, you define frameworks and methodologies to scale design; you drive adoption across teams.
  3. Strategically balance trade-offs between competing priorities. Apply flexibility in creating solutions which meet the needs of the team, stakeholders, and customers.
  4. Foster a customer-obsessed design culture by sharing best practices, evangelizing design principles and influencing product strategy.
  5. Define, develop and socialize a clear vision for design innovation and big thinking while not sacrificing speed of delivery.
  6. Provide leadership and design direction, influencing across teams and giving thoughtful, detailed and actionable design feedback.
  7. Promote collaboration and facilitate communication with stakeholders at all levels and across diverse disciplines and geographies.
  8. Work cross-functionally to drive intuitive design solutions from early concept through final implementation and iteration.
  9. Use data and customer insights to share design solutions confidently with senior leaders.
A day in the life

You’ll be meeting with stakeholders, understanding complex customer challenges, and leading your design team in the creation of innovative and intuitive experiences for technical customers spanning the Amazon Steam orgs. You’ll be a key member of the FPDS leadership team and help drive us forward toward our objective as the everything store for builders who need people data to power their services. You’ll work closely with SDMs, PMTs, TPMs, SDEs, and Principal Engineers on the experience design, work backward planning, prioritization, risks and tradeoffs, and delivery to customers. You’ll communicate your design and research status with crisp, accurate, timely updates to leaders which earn trust. You’ll lean in, solve problems, and escalate HDTs with excellent, well-written docs. You’ll look around multiple corners, identify risks, and devise innovative ways to resolve issues while delighting your customers. You’ll coach and grow the careers of your design and research team.

About the team

Beginning in 2022, we built Foundational People Data Services, a secure, reliable, and fast way to store and consume worker data. We have helped builders across Amazon invent 7,800+ and growing experiences with our AWS-like, 1P data services which focus on the builder experience. We obsess over ensuring our data services are as foundational as electricity and water – always available, completely reliable, and convenient to use by builders. We’ve launched a secure and scalable people data store and event publishing bus; a people data catalog with federated ownership and compliance; role-based authorization and access controls to protect confidentiality; streamlined privacy reviews, depersonalization, and data subject access/deletion requests (DSARs/DSDRs); Tier-1 real-time data APIs for people data (PAPI); high-volume data transfer to the Andes data lake; and synthetic worker data to streamline testing.

We have seen rapid growth, with Amazon systems consuming 1 trillion employee records annually through billions of API calls to our 1P data services each week. We now have 5,000+ builder customer teams across AWS, Alexa, Payroll, Builder Tools, MyHR, A to Z, Clarity, GREF, Workplace Health & Safety, Time and Attendance, and more – over 75% of them are outside of People Experience & Technology (PXT). Our 1P data services offer real-time APIs and updates, powering vital end-user tools like Phone Tool (1,100+ page views per minute and 50M+ per month), Chime (800K+ calls per workday), Slack (350k+ employees and contingent workers using per workday), facilities badge access (95k+ salaried employees currently swipe in/out of their building each work day), LDAP, internal systems access, payroll, and more.

BASIC QUALIFICATIONS
  • 10+ years of design experience
  • Have an available online portfolio
  • Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
  • Experience in life cycle design projects from design strategy through execution
PREFERRED QUALIFICATIONS
  • Experience providing and effectively communicating strategic and tactical recommendations based on data
  • Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Posted: July 22, 2024 (Updated about 12 hours ago)

#J-18808-Ljbffr

  • Principal User Experience Designer

    2 months ago

    Boston, United States Fidelity TalentSource LLC Full time

    Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level. The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we...

  • Principal User Experience Designer

    5 days ago

    Boston, United States Fidelity Investments Full time

    Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level.The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we...

  • Principal User Experience Designer MA

    4 days ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level. The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we...

  • Principal User Experience Designer MA

    6 days ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level. The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we...

  • Principal User Experience Designer MA

    2 days ago

    Boston, United States Fidelity TalentSource LLC Full time

    Do not wait to apply after reading this description a high application volume is expected for this opportunity.Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level.The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making...

  • Principal User Experience Designer MA

    2 days ago

    Boston, United States Fidelity TalentSource LLC Full time

    Do not wait to apply after reading this description a high application volume is expected for this opportunity.Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level.The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making...

  • Principal User Experience Designer MA

    5 days ago

    boston, United States Fidelity TalentSource LLC Full time

    Job Description:We are currently recruiting for multiple positions at the Principal User Experience Designer level. The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we...

  • UX Designer

    3 weeks ago

    Boston, United States PMI (Project Management Institute) Full time

    UX DesignerLocation: United States * VirtualReq #557Are you a dreamer, innovator, thinker, and do-er who believes in contributing to something that makes a difference? Make an impact. Join PMI.How will you make a difference to PMI?PMI is looking for a creative and detail-oriented UX Designer to join our team. In this entry-level position, you will be asked...

  • Principal User Experience Designer

    1 week ago

    Boston, United States Fidelity Investments Careers Full time

    Job Description:The Role...Fidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first! It’s a fast-paced environment where decisions are...

  • UX Designer

    3 weeks ago

    Boston, United States Fidelity Investments Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for UX Designer to work in Fidelity's Enterprise Infrastructure Group in Boston, MA or Merrimack, NH.The RoleFidelity Investments is looking for a User Experience Designer who is passionate about their craft and improving...

  • UX Content Designer II

    3 months ago

    Boston, United States Rapid7 Full time

    UX Content Designer II As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments. Are you someone who craves clarity? Does content alignment and measurement animate you? Do you have a passion for the intersection of process and content strategy? We are...

  • Sr. UX Designer

    1 month ago

    boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

  • Sr. UX Designer

    2 months ago

    Boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

  • Sr. UX Designer

    4 months ago

    Boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

  • Sr. UX Designer

    2 weeks ago

    boston, United States NurseHub Full time

    This is a contract to perm opportunity (30 day contract)About UsAt NurseHub, our mission is to end America's nursing shortage by providing online educational resources for every step of the nursing journey. NurseHub provides asynchronous online courses to current and future nursing students across the US, including standardized test prep, academic...

  • UX Designer

    5 days ago

    Boston, United States Aquent Full time

    Our client is seeking a talented UX Designer with proven agency experience to support our projects on a part-time, project-based basis. You’ll work closely with a dynamic team of strategists, creatives, and developers, contributing to various phases of the design process from wireframing to setting up files for development. Projects will range in...

  • UX Researcher and Designer

    1 month ago

    Boston, United States Bevi Full time

    Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with beverage machines that provide on-demand flavored and sparkling beverages. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining...

  • Associate UX Designer

    2 weeks ago

    boston, United States Plymouth Rock Assurance Full time

    Associate UX Designer We’re seeking an Associate UX Designer to join our dynamic User Experience design team. This entry-level position offers the opportunity to work on a variety of projects and contribute to user-centered design solutions. You’ll collaborate with experienced designers, developers, and product managers to create intuitive and engaging...

  • Associate UX Designer

    4 weeks ago

    boston, United States Plymouth Rock Assurance Full time

    Associate UX Designer We’re seeking an Associate UX Designer to join our dynamic User Experience design team. This entry-level position offers the opportunity to work on a variety of projects and contribute to user-centered design solutions. You’ll collaborate with experienced designers, developers, and product managers to create intuitive and engaging...

  • Associate UX Designer

    4 weeks ago

    Boston, United States Plymouth Rock Assurance Full time

    Associate UX Designer We’re seeking an Associate UX Designer to join our dynamic User Experience design team. This entry-level position offers the opportunity to work on a variety of projects and contribute to user-centered design solutions. You’ll collaborate with experienced designers, developers, and product managers to create intuitive and engaging...