Customer Service Administrative

2 months ago


pembroke park, United States NEOLITH Full time

Neolith is the global leader in the design and manufacturing of the most advanced Sintered Stone surfaces. The company was founded in 2009; in a few short years, Neolith has established itself as a world leader with the highest growth in the high-end segment of the building materials industry.


We want to welcome a new Customer Service Administrative who will assist in executing the daily Branch Operations including Accounts Payable, Accounts Receivable and other Customer Service and Post Sales tasks.


Main responsibilities:

  • Delegates delivery issues or similar to solve customer Placing orders in SAP and following process from Order to Delivery/Invoice for the branch.
  • Represents Neolith as Brand Ambassador, their values and business goals.
  • Supervises accounts reconciliation for both customers and suppliers.
  • Querying/chasing payment from customers and maintenance of their credit accounts.
  • Order office supplies and research new deals and suppliers.
  • Submit and reconcile expense reports.
  • Acts as support for Administration HQ as regards bookkeeping tasks and bank reconciliation.
  • Raise invoices and credit notes.
  • Liaising with accountant.
  • Managing office budget and negotiating contracts with suppliers to keep expenditure under control.
  • Implementing and maintaining procedures/office administrative systems.
  • Develop and maintain a e-filing system.
  • Monitoring of supplier invoices.
  • Placing orders in SAP and following process from Order to Delivery/Invoice for the branch.


Requirements:

  • Preferred but not essential Bachelor’s degree.
  • More than 2+ years of hybrid experience in accounting and customer service positions.
  • Background in cross functional duties in cooperation with remote teammates.
  • Strong teamwork skills and relationship builder.
  • Strong communication skills including the ability to deal with confidential, sensitive information.
  • Excellent MS Office skills.
  • SAP and Salesforce experience is highly valuable.


We Offer:

  • Full time/at will contract in a global, fast-growing and innovative group.
  • Social & Environmental policies including: Equity, Diversity and Sustainability as best practises.
  • Contribution to health insurance (80% by the employer).
  • Vacation and Paid Time Off.
  • Salary package of gross annual salary + bonus.
  • Possibilities of professional development in a growing and globally expanding company.



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