Senior DevOps Engineer

2 days ago

San Francisco, United States Memora Health Full time

We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.

  • 3+ years experience in building, deploying, and monitoring enterprise-grade multi-tenant SaaS applications on Cloud infrastructure as a DevOps Engineer or in a similar role with SRE responsibilities.
  • Strong proficiency in CI/CD tools (e.g. GitHub Actions, Google Cloud Build) and version control systems (e.g. Git).
  • Mastery of containerization and orchestration tools (e.g. Docker, Kubernetes).
  • Strong experience with observability and APM tooling (e.g. Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.) including setting up instrumentation of the application code.
  • Hands-on experience with Infrastructure-as-Code tools (e.g. Terraform).
  • Experience with scrum methodology.
  • Strong communication and collaboration skills.
  • B.S. in Computer Science, Information Technology, or other quantitative fields or related work experience.
  • Experience managing cloud infrastructure on GCP.
  • Experience monitoring NodeJS applications.
  • Experience with NodeJS build systems (e.g. npm, rush, nx, lerna).
  • Experience with React build systems (e.g. create-react-app, vite).
  • Experience monitoring MongoDB databases.
  • Experience monitoring queueing systems and asynchronous task execution frameworks.
  • Experience understanding and modifying application code to improve tracing, logging and other observability-related functionality.
  • Experience with security tooling in SDLC and Security by Design principles.
  • Experience with an integration framework (Mirth Connect, Mule ESB, Apache Nifi, Boomi, etc.).
  • Experience in health tech.
  • Experience working at a startup.
Responsibilities
  • In this role, you will have the critical responsibility of streamlining CI/CD pipelines, optimizing builds, implementing Infrastructure-as-Code, and ensuring the reliability of the Memora care delivery platform production environment through on-call support and enhanced observability.
  • The ideal candidate will be able to collaborate effectively with Memora’s Application Infrastructure, Architecture, Product, QA, and TechOps teams following enterprise SaaS SDLC best practices.
  • This role will work closely with the cross-functional teams to understand internal and external customer pain points and identify, prioritize, and implement maintainable solutions.
  • Maintain and improve our cloud infrastructure using Infrastructure-as-Code to create reproducible and reliable environments.
  • Continuously improve observability by implementing effective monitoring, logging, and tracing solutions.
  • Enhance alerting mechanisms to proactively identify and address potential issues, prioritizing alert quality and minimizing alert fatigue.
  • Develop, implement, and maintain CI/CD pipelines to streamline software delivery and follow change control processes.
  • Proactively engage with the QA team to help coordinate testing for infrastructure changes.
  • Collaborate with cross-functional teams to integrate SRE practices into the software development lifecycle.
  • Optimize application build performance using caching mechanisms and other performance-enhancing techniques.
  • Actively participate in on-call rotations to provide support for production incidents.
  • Document processes, configurations, and incident responses to maintain a comprehensive knowledge base.
  • Stay abreast of industry best practices and emerging technologies to drive continuous improvement.
  • Help accurately estimate work and maintain a healthy backlog and roadmap of DevOps-related initiatives in a self-driven way.
Benefits
  • An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually.
  • Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup.
  • Ownership over your success and the ability to significantly impact the growth of our company.
  • Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan.

Company information: Memora Health helps healthcare organizations digitize and automate care programs, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations.

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