Client Partner

Location: Remote / United States

Experience: 10+ Years

Industry Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care

Employment Type: Full-Time

About Brillio

Brillio is a leading digital transformation partner that helps Fortune 1000 companies accelerate innovation through technology, data, AI, cloud, and customer-centric digital solutions. Our Healthcare & Life Sciences practice partners with some of the largest healthcare organizations to improve member experiences, modernize platforms, enhance interoperability, optimize operations, and drive business growth through technology transformation.

As we continue to expand our presence within the healthcare ecosystem, we are seeking an experienced Client Partner with a strong background in payer and PBM organizations. Candidates with direct experience working with CVS Health, Aetna, CVS Caremark, or other leading national payers and PBMs are highly preferred.

Position Overview

The Client Partner will be responsible for driving strategic growth and expanding Brillio's footprint across payer and PBM organizations. This role requires a consultative sales leader who possesses a deep understanding of healthcare business operations, payer technology ecosystems, digital transformation initiatives, and large-scale IT services engagements.

The ideal candidate will have a proven track record of building executive-level relationships, managing large healthcare accounts, structuring transformational programs, and closing multi-million-dollar services engagements. Candidates with established relationships and demonstrated success within CVS Health and affiliated business units will be strongly preferred.

Key Responsibilities

Business Development & Revenue Growth

• Own and achieve revenue growth targets across assigned healthcare payer and PBM accounts.
• Identify, qualify, and close new business opportunities across:
• Digital Transformation
• Artificial Intelligence & Machine Learning
• Data & Analytics
• Cybersecurity
• Managed Services
• Build and execute strategic account growth plans focused on expanding Brillio's presence within major healthcare organizations.
• Leverage industry relationships to create opportunities within CVS Health, Aetna, CVS Caremark, and similar large healthcare enterprises.
• Drive pipeline generation, account penetration, and executive engagement strategies.

Focus Areas Include

• AI-powered claims processing and adjudication
• Contact center modernization and automation
• Healthcare interoperability (FHIR, TEFCA, CMS mandates)
• Member and patient experience transformation
• Cloud migration and platform modernization
• Data platforms and advanced analytics
• Pharmacy technology modernization
• IT managed services and application modernization

Strategic Account Management

• Develop trusted advisor relationships with C-level, EVP, SVP, and VP stakeholders.
• Build strong partnerships across business, technology, operations, digital, and procurement organizations.
• Establish executive relationships within:
• CVS Health
• Aetna
• CVS Caremark
• Large national and regional health plans
• PBMs and healthcare services organizations
• Identify whitespace opportunities and create multi-year account growth strategies.
• Drive cross-sell and upsell opportunities across Brillio's portfolio of capabilities.
• Lead executive business reviews and strategic planning sessions.

Large Deal Origination & Structuring

• Lead pursuit and closure of complex healthcare transformation programs ranging from $5M to $50M+.
• Structure outsourced services and digital transformation engagements utilizing:
• Create innovative commercial constructs including:
• Fixed Price
• Time & Materials
• Managed Services
• Outcome-Based Models
• Gainshare Models
• Lead contract negotiations, statements of work, master service agreements, and procurement discussions.
• Collaborate with finance, legal, pricing, and delivery teams to build compelling business cases and proposals.

Client Delivery Governance

• Serve as executive sponsor for strategic engagements.
• Partner with delivery teams to ensure successful execution and customer satisfaction.
• Monitor engagement performance, client health, renewals, and expansion opportunities.
• Facilitate strong collaboration between client stakeholders and Brillio's global delivery teams.
• Ensure achievement of operational, financial, and strategic program objectives.
• Maintain deep expertise in healthcare payer and PBM trends.
• Stay informed on industr