Director of Engineering

18 hours ago

Seattle, United States InDebted USA, Inc. Full time

About InDebted

InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

The Role:

As the Director of Engineering you will lead a global engineering team dedicated to advancing our product strategy for Collect. This role oversees engineers working on client, customer, and internal innovations, collaborating with product leadership, and other stakeholders to deliver solutions that drive InDebted’s growth, client and customer satisfaction.

Key Responsibilities:
  • Provide direct leadership to engineering managers and engineers, fostering a collaborative, ambitious, and outcome-focused culture.
  • Implement and refine talent strategies to attract, develop, and retain top engineering talent, supporting diversity and inclusion.
  • Partner with our People team to ensure a strong pipeline of diverse, top-tier talent.
  • Oversee the execution of our product strategy, ensuring high-quality, high-velocity delivery across new developments and existing capabilities.
  • Drive an innovative product roadmap in collaboration with Product, ensuring alignment with business goals and customer value.
  • Provide visibility into delivery timelines and engineering investments for stakeholders.
  • Identify, evaluate, and optimise engineering processes for efficiency and scalability, establishing functional and team KPIs to drive data-informed decision-making.
  • Remove roadblocks and drive the team to achieve ambitious delivery goals.
  • Partner with cross-functional teams, including Product, Growth, Operations, to ensure seamless and cohesive customer experiences.
  • Collaborate with the Head of Product and commercial teams to understand customer needs, and assist in serving our largest clients effectively.
  • Manage R&DTI (Research & Development Tax Incentive) reporting with the Head of Product.
Competencies required:
  • Demonstrated experience in scaling high-performance engineering teams, with a track record of leading teams of 20+ across hybrid and remote settings.
  • Strong strategic thinking with a bias for action and the ability to make sound decisions in complex environments.
  • Proficient in event-driven architecture and distributed systems, with a passion for technical excellence and continuous learning.
  • Hands-on experience in building and maintaining B2B products, ideally with experience in consumer-facing components as well.
  • Strong focus on delivering customer value while driving measurable business outcomes through efficient product engineering.
Skills & Experience:
  • Extensive experience delivering and managing large-scale, complex initiatives across multiple markets, with the ability to spot emerging issues and preemptively implement solutions.
  • Successful track record of growing and scaling engineering teams (from 5 to 50+), with a focus on progression, performance management, and talent acquisition.
  • Proven ability to work cross-functionally and align diverse teams around shared goals, ensuring transparency and accountability in all initiatives.

Our benefits

Adaptive working - We’re a remote first team, with office hubs in Australia, the United Kingdom and the United States - with hybrid options determined at team level to foster collaboration and flexibility

Flexible schedules - As a global team working across timezones, we offer flexible working schedules to ensure you’re able to balance work and life

Flexible paid leave - Our trust-based leave model isn’t capped by standard entitlements. This means you can choose how much leave you take and when you take it, while balancing business needs

Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity

Work from anywhere scheme - Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, so long as there is a reasonable overlap (4-hours) with your team and/or leader in your home country

Gender neutral parental leave - Our global offering for all new parents includes 16 weeks paid leave

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

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