Creative Director

1 month ago

San Francisco, United States Coatue Management L.L.C. Full time

About the role

We are seeking an experienced Creative Director to develop brand-defining campaigns. This role will be responsible for shaping the creative vision, crafting captivating narratives, and executing innovative marketing strategies across various channels, including TV, social activations, brand partnerships, and more. The ideal candidate will have a strong background in creative agency work, a proven track record of impactful campaigns, and the ability to lead a talented team of art directors, designers, and copywriters.

The base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

  • Create a vision for the Chime brand that translates into powerful and authentic storytelling that drives awareness/consideration.
  • Develop and execute a creative vision for what our brand looks and feels like through TV spots, activations, social campaigns, and partnerships across all channels.
  • Champion bold ideas and creative approaches to telling Chime’s stories and more deeply connecting with Chime’s members.
  • Oversee the end-to-end creative process, from concept development to final execution, ensuring alignment with the company's brand values and marketing objectives.
  • Collaborate with marketing leads to create integrated campaigns that resonate with target audiences.
  • Provide strategic direction and leadership to a team of art directors, designers, and copywriters, fostering an environment of creativity, innovation, and collaboration.
  • Lead creative brainstorming sessions, providing clear guidance, feedback, and inspiration to generate impactful ideas.
  • Manage relationships with external creative agencies, production houses, and media partners to ensure high-quality execution of campaigns.
  • Stay current with industry trends, emerging technologies, and best practices to ensure our creative work is fresh and relevant.
  • Maintain a strong understanding of our consumer base, market trends, and competitor landscape to inform creative strategies.
  • Inspire commitment, loyalty, pride, and spirit in the organization, to support Chime as a great place to work.

To thrive in this role, you have:

  • A deep passion for building brands with a results-oriented mindset.
  • 8+ years in a creative leadership role, with at least 5+ years working at a creative ad agency making brand-level work.
  • Deep understanding of advanced AI tools to support the creative process.
  • Bachelor's degree in Marketing, Advertising, Design, or a related field.
  • Proven experience working in a creative agency environment, with a strong portfolio of consumer-facing campaigns, including TV spots, digital, and partnership initiatives.
  • Demonstrated ability to develop creative concepts that drive engagement and brand loyalty.
  • Strong leadership skills with the ability to inspire, mentor, and lead a small creative team.
  • Excellent communication and presentation skills, with the ability to articulate creative ideas and concepts to stakeholders.
  • Experience managing cross-functional teams and collaborating with external partners.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank—founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward.

What we offer

  • A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote.
  • Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit.
  • Competitive salary based on experience.
  • 401k match plus great medical, dental, vision, life, and disability benefits.
  • Generous vacation policy and company-wide Take Care of Yourself Days.
  • Mental health support with therapy and coaching through Modern Health.
  • 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents.
  • Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

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