Compliance Monitoring Analyst

DescriptionThis is a promotional opportunity is limited to internal active employees of the San Diego Housing Commission.Benefits include, but are not limited to:9/80 Compressed Work Schedule (office closed every other Friday)14 paid holidaysEmployer paid pension contribution of 14% to base salary457 tax-deferred savings planSocial security exemptTuition reimbursement up to $5,000 annuallySharp PPO or HMO Plan, Kaiser Permanente HMO Plan,DentalVisionFlexible spending accountHealth and wellness perksRewards & Recognition programTo see full benefits package, please visit: https://www.sdhc.org/sdhc-employee-benefits/About SDHC:The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC's homelessness initiative, HOUSING FIRST - SAN DIEGO, which has created more than 11,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC's participation.About the Department:San Diego Housing Commission (SDHC) partners with nonprofit agencies and private developers to create and preserve affordable multifamily and special purpose rental housing in the City of San Diego. SDHC administers programs created by government entities for the same purpose. SDHC's Compliance Monitoring Department ("CMD") monitors compliance with the affordability terms that apply to these housing developments. CMD ensures that restrictions, which generally include limiting contract rents, limiting rent increases, and leasing units to low-income eligible households. CMD conducts monitoring activities to ensure that owners of affordable housing developments comply with the affordability terms of their agreements and follow program regulations, guidelines, and procedures. CMD also provides ongoing training to developers and owners to ensure new staff responsible for the oversight and administration of leasing and residency requirements are up-to-date and versed with compliance requirements, reducing compliance violations. Each agreement has its own nuances and CMD is versed at interpreting requirements and regulations based on the different, and sometimes a multitude of regulations layered per affordable developments via agreements signed by developers and owners.About the Position:Compliance Monitoring Department (CMD) has a Program Analyst position with a caseload of 102 multi-layered affordable housing properties with 4,200 units. Duties and responsibilities include: Review quarterly, annual, semi-annual and biannual compliance reports. Review tenant packets to determine initial or continued eligibility. Perform project site audits to determine compliance with terms of Agreement(s) and/or program requirements. Follow up on findings in writing. Train developers, owners and agents on program/project specific affordability requirements, processes and procedures. Review and approve rent increase requests. Scan documents onto OnBase database. Manage and maintain the Compliance Monitoring Quick Base database. Oversee CM unit and provide lead work direction and guidance in supervisor's absence. Assist supervisor with onboarding new projects being added to portfolio for monitoring. Serve as technical resource for Section 8 and Tax Credit programs. Certified S8V program trainer and other certifications like Tax Credit Specialist, HOME Program Specialist and Blended Occupancy Specialist. Train and update CMD staff on program regulation changes, processes and procedures. Researches and Analyzes new and/or regulation changes from HUD, State or local authorities. Presents findings on impact to department/agency and makes recommendations for implementation. Analyze, review and generate updated income and rent letters for developers, owners and agents. Distribute to other compliance monitoring staff for secondary review. Assist supervisor in updating the department's Procedural Manual. Work on special projects that arise for supervisors and/or the Agency. For example, participate in developing new tools like rent portal and implementation of new programs like ADU. Participates in community relations and outreach activities; make oral and written presentations or reports to governing bodies and community groups. Examples of Essential Job Functions Participates in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the programs to which assigned.Coordinates and performs professional-level administrative and programmatic work for various housing programs in areas such as budget development, financial administration and reporting, grants administration, loan management, contract administration, management analysis, and program evaluation.Plans, oversees, and administers highly complex housing programs and projects; directs all aspects of assigned programs, including legal and regulatory compliance; receives, reviews, and organizes program applications; calculates annual income based on income verification; sends approval or denial to property owner/manager.Participates on various committees and may present committee recommendations to the Housing Commission and Housing Authority; represents the Commission to program applicants.Serves as a liaison to employees, the public, private organizations, government agencies, community groups, and other organizations; provides information and assistance regarding assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; reviews problems and recommends corrective actions.Conducts site audits; reviews physical files to ensure owner/property manager is collecting required documents to recertify tenants on an annual basis; completes a walk-through of grounds to verify the property is in compliance with Housing Quality Standard (HQS) requirements; conducts exit interviews to review findings and address concerns. Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations.Conducts a variety of analytical and operational studies regarding departmental and programmatic activities, including complex financial, budget, regulatory, operational, or administrative issues or questions; evaluates alternatives, makes recommendations, and assists with the implementation of procedural, administrative, and/or operational changes after approval; prepares comprehensive technical records and reports, identifies alternatives, and makes and justifies recommendations.Participates in and oversees the development and administration of program budgets, including revenue projections, multi-year cash flow analysis, cost containment, and grant funds disbursement; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems.Prepares program applications to secure Federal, State, and local funding commitments; assists in the reporting of alternate funding sources and ensures compliance with Federal, State, local, funding agency, and Commission accounting and reporting requirements and applicable laws, regulations, and professional accounting practices.Participates in the development of consultant requests for proposals for professional services; administers contracts after award; ensures contractor compliance with Commission standards and specifications and time and budget estimates; analyzes and resolves complex problems that may arise.Prepares and submits Housing Commission and Authority agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned programs. Maintains accurate records and files; develops storage of records and retention schedules.Assists with, coordinates, and organizes community events; represents the Commission to the public in explaining policies and procedures; provides training programs to the community.Participates on a variety of interdisciplinary committees and commissions and represents the Commission to a variety of community and stakeholder groups.Performs other duties as assigned. Typical QualificationsKnowledge of: Principles and practices of Federal, State, and local housing programs.Basic principles, practices, and procedures of funding sources and grant funds disbursement.Project and/or program management, analytical processes, and report preparation techniques.Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.Research, statistical, analytical, and reporting methods, techniques, and procedures.Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.Principles and practices of contract administration and evaluation, budget development and administration, and sound financial management policies and procedures.Recent and on-going developments, current literature, and sources of information related to the assigned programs.Record-keeping principles and procedures. Modern office practices, methods, and computer equipment and applications related to the work.English usage, grammar, spelling, vocabulary, and punctuation. Techniques for effectively representing the Commission in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Commission staff.Ability to:Participate in the development of goals, objectives, policies, procedures, and work standards for assigned programs.Coordinate programmatic administrative, budgeting, and fiscal reporting activities. Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.Conduct effective management, administrative, and operational studies.Organize and carry out assignments from management staff with minimal direction.Conduct research on a wide variety of program topics including grant funding, contract feasibility, budget proposals, and operational alternatives.Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.Research, analyze, and evaluate new service delivery methods, procedures, and techniques.Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.Effectively represent the Commission in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.Establish and maintain a variety of filing, record-keeping, and tracking systems.Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.Use English effectively to communicate in person, over the telephone, and in writing.Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.Education and Experience:Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, social work, or a related field, and three (3) years of progressively responsible experience in the analysis and stewardship of housing programs.Licenses and Certifications:Possession of, or ability to obtain, a valid California Driver's License by time of appointment.Physical Demands:Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various Commission and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.Environmental Elements:Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. PDN-a06baec0-660d-488b-bf85-a9ea6204e769