Senior Software Engineer, AI Engineering

6 days ago

San Diego, United States ZipRecruiter Full time

Job Description

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

About Digital Technology
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

This opportunity is part of our Emerging Technology Group within Digital Technology. You will be responsible for driving the development of highly scalable backend services that will impact AI-related products. As part of Digital Technology, you will be able to drive our customer zero strategy for ServiceNow products - ensuring the products work for us internally and deliver value as they reach our customers. With AI everywhere, we are responsible for advanced technology services that cut across the enterprise, like Search and Conversational Interfaces.

We are focused on accelerating innovations and developing new concepts, forward-thinking solutions, and products leveraging ServiceNow’s Intelligent platform.

What our team values:

  • Being humble and having each other’s backs.
  • Learning new things and sharing expertise with each other—by answering a quick question on teams, pairing on a feature, or leading a lunch and learn session.
  • Producing high-quality work we’re proud of, and not taking shortcuts.
  • Having fun—we like to joke around, eat lunch together, and even hang outside of work.
  • Leaving work at work, maintaining a sustainable pace (no big bangs, few big pushes).

What you get to do in this role:

  • Design, implement, and maintain efficient, reusable, and reliable Python code.
  • Architect and develop scalable, secure, and high-performance AI-driven software solutions.
  • Integrate ML/AI capabilities into the ServiceNow platform.
  • Help evolve the MLOps process our team follows.
  • Lead code reviews, mentor junior engineers, and enforce best practices in coding, design, and architecture.
  • Collaborate with cross-functional teams including product managers and ML engineers to build and deploy high-quality features.
  • Work with cloud platforms (Azure, Databricks, GCP, AWS, etc.) to develop and deploy cloud-based solutions.
  • Identify and resolve software defects through debugging and troubleshooting.
  • Continuously improve existing codebases to increase maintainability, performance, and scalability.
  • Drive the technical direction of key projects and ensure alignment with overall business goals.
  • Ensure system security and data protection principles are embedded in solutions.
  • Stay up to date with new tools, libraries, and trends in the Python and software development ecosystems.

Qualifications:

  • 5+ years of professional software development experience using Python.
  • Strong understanding of design patterns, integration patterns/practices, data modeling principles, and best practices.
  • Experience with microservices architecture.
  • Expertise in building and optimizing scalable back-end systems and APIs.
  • Strong experience with web frameworks like Flask and FastAPI.
  • Familiarity with asynchronous programming and frameworks (e.g., AsyncIO, Celery).
  • Solid understanding of relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB, Snowflake, Databricks, Redis, ElasticSearch, etc.).
  • Experience with containerization technologies (e.g., Docker, Kubernetes) and cloud infrastructure (Azure, AWS, GCP, etc.).
  • Proficient understanding of version control tools (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
  • Excellent problem-solving skills with a focus on performance tuning, scalability, and security.
  • Strong communication and collaboration skills.
  • Knowledge of machine learning frameworks or data science is a big plus.
  • Familiarity with front-end technologies (JavaScript, React, HTML, CSS) is a plus.
#J-18808-Ljbffr

  • Senior Software Engineer, ML

    4 weeks ago

    San Francisco, United States Relyance AI Full time

    As Relyance AI's Senior Software Engineer, ML, you will strategize, drive, and execute on the initiatives in NLP for information extraction from legal documents, ML/NLP for information extraction from code and general ML in code analysis, as well as overall AI backend initiatives. You will partner with cross-functional stakeholders to design and build...

  • Senior Software Engineer

    4 days ago

    San Francisco, United States Untether AI Full time

    We are looking for best in class engineers to join our existing top-notch team. When you join Untether AI, you will be part of a team that designs, develops and verifies the software that interacts with our chip, collaborating with our hardware engineers and with fellow software engineers in the process. By creating software that fully realizes the...

  • Senior Software Engineer

    3 days ago

    San Francisco, United States Untether AI Full time

    We are looking for best in class engineers to join our existing top-notch team. When you join Untether AI, you will be part of a team that designs, develops and verifies the software that interacts with our chip, collaborating with our hardware engineers and with fellow software engineers in the process. By creating software that fully realizes the...

  • Lead AI Engineer

    4 weeks ago

    San Francisco, United States Distyl AI Full time

    Distyl AI develops production-grade AI systems to power core operational workflows for the Fortune 500. Working in partnership with OpenAI, Distyl brings deep expertise in enterprise AI, and technical investments that support the development of production-grade AI systems with rapid time-to-value. Led by proven leaders from top companies like Palantir and...

  • Senior Software Engineer

    1 week ago

    San Francisco, United States ZipRecruiter Full time

    Job DescriptionFull Time Senior Software Engineer (Foundational - AI Startup)We are looking for a highly skilled and experienced Senior Software Engineer to join our team at a foundational AI startup. The ideal candidate will have a strong background in software engineering, AI, and scalable architecture.The primary responsibility of this role will be to...

  • Senior Software Engineer

    3 weeks ago

    San Francisco, United States Decagon AI, Inc. Full time

    About Decagon:Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their...

  • Senior Software Engineer AI Platforms

    3 weeks ago

    San Jose, United States Cisco Systems, Inc. Full time

    Who We AreThe Cisco Security AI team delivers AI products and platform for all Cisco secure products and portfolios so businesses around the world defend against threats and safeguard the most vital aspects of your business with security resilience. We are passionate about making businesses secure and simplify security with zero compromise using AI and...

  • Senior Software Engineer, AI Engineering

    3 weeks ago

    San Diego, United States Servicenow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Lead AI Engineer

    3 weeks ago

    San Francisco, United States Distyl AI, Inc. Full time

    Distyl AI develops production-grade AI systems to power core operational workflows for the Fortune 500. Working in partnership with OpenAI, Distyl brings deep expertise in enterprise AI, and technical investments that support the development of production-grade AI systems with rapid time-to-value.Led by proven leaders from top companies like Palantir and...

  • Senior Software Engineer, Federal

    1 week ago

    San Francisco, United States Scale AI, Inc. Full time

    Scale AI is seeking highly skilled and motivated Senior Software Engineers to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in delivering high-impact AI-powered mission solutions for government customers. Our scalable and high-performance platform forms the foundation for these solutions, and your expertise...

  • Senior Backend Software Engineer

    3 weeks ago

    San Francisco, United States Scout AI Full time

    Intro Scout AIis a new hiring platform that connects software engineers to opportunities with world-class companies. On Scout, you get a more relevant and growthful interviewing experience, you receive feedback on your performance, and you also get end-to-end support to improve your chances of getting hired. If you perform well on the Scout interview, you...

  • Senior Software Engineer, Static Code Analysis

    4 weeks ago

    San Francisco, United States Relyance AI Full time

    As Relyance AI's Senior Software Engineer, Static Code Analysis, you will architect and implement the services and platform that powers the program analysis component of our product. This role requires you to think critically and design from first principles. You should be comfortable with multiple moving parts, micro-services architecture, de-coupled...

  • AI Applications Engineer

    3 weeks ago

    San Francisco, United States Untether AI Full time

    Untether AI is looking for a talented AI Applications Engineer to join our Product team to support our customers with SDK for our custom AI accelerator devices. You will be working with data scientists to ensure their AI workloads are ported and running efficiently on Untether AI products.Must be a US or Canadian citizen to apply.Ideal candidate profileYou...

  • Senior Software Engineer

    3 weeks ago

    San Francisco, United States Untether AI Full time

    We are looking for best in class engineers to join our existing top-notch team. When you join Untether AI, you will be part of a team that designs, develops and verifies the software that interacts with our chip, collaborating with our hardware engineers and with fellow software engineers in the process. By creating software that fully realizes the...

  • Senior Frontend Software Engineer

    3 weeks ago

    San Francisco, United States Scout AI Full time

    Intro Scout AIis a new hiring platform that connects software engineers to opportunities with world-class companies. On Scout, you get a more relevant and growthful interviewing experience, you receive feedback on your performance, and you also get end-to-end support to improve your chances of getting hired. If you perform well on the Scout interview, you...

  • Senior Software Engineer

    1 month ago

    san francisco, United States Acceler8 Talent Full time

    Senior Software Engineer (AI Infrastructure / MLOps) Introduction: We are seeking a Senior Software Engineer (AI Infrastructure / MLOps) to join our team. This role offers a unique opportunity to work on cutting-edge MLOps technologies and develop large-scale web applications for data-centric AI.About the Company: Our team comprises MIT PhDs who have worked...

  • Senior Software Engineer

    2 months ago

    san francisco, United States Acceler8 Talent Full time

    Senior Software Engineer (AI Infrastructure / MLOps) Introduction: We are seeking a Senior Software Engineer (AI Infrastructure / MLOps) to join our team. This role offers a unique opportunity to work on cutting-edge MLOps technologies and develop large-scale web applications for data-centric AI.About the Company: Our team comprises MIT PhDs who have worked...

  • AI Software Engineer

    3 weeks ago

    San Francisco, United States Perplexity AI Full time

    Job DescriptionJob DescriptionPerplexity is seeking an experienced Full Stack AI Software Engineer to help revolutionize the way people search and interact online. In this role, you'll translate cutting-edge AI advances into tangible products for our users.ResponsibilitiesPropose novel product features that can be built with LLMs and integrate them into...

  • Senior Software Engineer

    4 months ago

    San Francisco, United States Acceler8 Talent Full time

    Senior Software Engineer (AI Infrastructure / MLOps) Introduction: We are seeking a Senior Software Engineer (AI Infrastructure / MLOps) to join our team. This role offers a unique opportunity to work on cutting-edge MLOps technologies and develop large-scale web applications for data-centric AI.About the Company: Our team comprises MIT PhDs who have worked...

  • AI / ML Engineer

    4 weeks ago

    San Francisco, United States Seven Seven Software Full time

    AI / ML (Artificial Intelligence , Machine Learning) Engineer 1. Experience in engineering and deploying Generative AI models, specifically focusing on Retrieval-Augmented Generation (RAG) systems and multi-agent workflows. 2. Strong software engineering foundation in developing and implementing state-of-the-art generative techniques and designing advanced...