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Program Manager

2 months ago


chicago, United States Tata Consultancy Services Full time

Position: Program Manager

Experience -10 years

Pay-110-120k PA

Duration: Full Time

Location -Chicago ,IL(Onsite)

Job Description

Red Hat Certified Engineer (RHCE) or equivalent certification

• Experience with other directory services (e.g., Active Directory, OpenLDAP)

• Knowledge of identity management and single sign-on (SSO) solutions

• Familiarity with cloud environments (AWS, Azure, GCP)

• Experience with containerization technologies (e.g., Docker, Kubernetes)

• 5+ years of experience managing RHDS in large, complex environments

• Strong understanding of LDAP protocols and directory service concepts

• Experience with multi-master replication, load balancing, and high availability configurations

• Proficiency in Linux/UNIX systems administration

• Scripting skills in Bash, Python, or Perl

• Familiarity with configuration management tools (e.g., Ansible, Puppet)

• Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus)

• Knowledge of PKI and SSL/TLS

• Excellent problem-solving and analytical skills

• Strong communication skills and ability to work in a global team environment


Design and Architecture:

• Design scalable and highly available RHDS solutions to meet organizational needs

• Create and maintain RHDS architecture & relevant documentation to support & maintain

• Develop strategies for directory tree structure, replication topology, and access control

Implementation and Maintenance:

• Install, configure, and maintain RHDS instances across multiple data centers

• Set up and manage multi-master replication for high availability and load balancing

• Implement and manage access controls, schemas, and password policies

• Perform regular health checks and proactive maintenance tasks

Support and Troubleshooting:

• Provide tier 3 support for RHDS-related issues

• Troubleshoot complex directory service problems, including replication conflicts, performance issues, and authentication failures

• Conduct root cause analysis and implement long-term solutions

Patching and Upgrades:

• Develop and execute patching strategies for RHDS instances

• Plan and perform version upgrades with minimal service disruption

• Test patches and upgrades in a staging environment before production deployment

Disaster Recovery and Backup:

• Design and implement backup and recovery procedures for RHDS

• Develop and maintain disaster recovery plans

• Regularly test and refine recovery processes

Monitoring and Performance Tuning:

• Implement comprehensive monitoring solutions for RHDS instances

• Analyze performance metrics and optimize directory server configuration

• Conduct capacity planning and scaling activities

Integration and Interoperability:

• Work with other teams to integrate RHDS with various applications and systems

• Ensure interoperability with other directory services and authentication systems

• Develop and maintain LDAP schemas to support application requirements

Security and Compliance:

• Implement and maintain security best practices for RHDS

• Ensure compliance with industry standards and internal security policies

• Conduct regular security audits and address any findings

Automation and Scripting:

• Develop scripts and tools to automate routine RHDS tasks

• Implement configuration management for RHDS using tools like Ansible

• Create and maintain documentation for all scripts and automation processes

Knowledge Sharing and Training:

• Provide training and mentoring to junior team members

• Create and maintain documentation for RHDS processes and procedures

• Stay updated with the latest developments in RHDS and related technologies