Implementation Specialist

1 month ago

alpharetta, United States TALENT Software Services Full time

Are you an experienced Implementation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Implementation Specialist to work at their company in Alpharetta, GA.


Position Summary: The HR Technology Advisor is a global functional position responsible for enhancing, configuring, maintaining, and expanding the functionality of Workday HCM, Compensation, Recruiting, Time Tracking, Absence, Payroll, Business Processes, and additional Workday functionality. The candidate must have a strong knowledge of Workday configuration, understand all solution components, how they inter-operate to support global business processes and has demonstrated strong project management skills. Will act as the liaison between the vendors, the business, and IT. Will be responsible for successfully delivering complex systems implementations. Executes system enhancements, including new functionality rollouts and modifications of existing functionality and coordinates and performs in-depth tests, including test documentation and post-implementation support. Documents processes via job aides and knowledge-based articles. Ensures that processes and procedures adhere to defined audit and internal controls. Will act as an advisor and solutions architect to the team.


Primary Responsibilities/Accountabilities:

Project Execution

  • Manage new project/enhancement requests from initiation through post-implementation support including configuration
  • Collect and translate business process requirements into a functional solution design
  • Partner with the integration team to ensure proper integration with functional configuration.
  • Configure Workday to meet the functional needs
  • Prepare project deliverables including (but not limited to) project plans, process flows, functional requirements, and UAT test plans and test scripts
  • Lead cross functional HR Technology projects through design and implementation
  • Ongoing Support
  • Preserve overall system health; regularly engage with HR Operations and the business to understand operational challenges and aid in root cause problem resolution
  • Monitor health of the module and drive continuous process improvements leveraging a clear understanding of local requirements (i.e. regulatory changes) and how they would impact the system
  • Monitor Workday community for reported bugs, fixes, and new enhancements relative to assigned modules


Qualifications:

  • Bachelor's degree or equivalent experience in Computer Science or related field.
  • 5+ years of implementation and support experience with Workday and/or other related HR systems
  • Be an expert in implementing and configuring Workday Core HCM and at least 2-3 of the following Recruiting, Onboarding, Benefits, Advanced Compensation, Performance Management, Talent Management, and Business Processes on a global scale.
  • Well-developed leadership and project management capabilities with demonstrated success completing multiple cross-functional, cross-business, and cross-cultural projects.
  • Proven ability to effectively manage time and prioritize projects to meet established deadlines; must be able to engage in multiple initiatives simultaneously.
  • Excellent analytical skills with a strong working knowledge of problem solving, root cause analysis, and associated solution implementation.
  • Excellent verbal and written communication skills.
  • Ability to work and/or lead effectively on virtual teams training sessions.
  • Ability to breakdown high-level information into details, abstract up from low-level information to a general understanding, and ability to distinguish user requests from the underlying true needs
  • Ability to drive and challenge the business on their requirements
  • Track record of being the go-to person for designing functional and technical system solutions to solve business problems
  • Proven ability to deal with and resolve ambiguity and to manage conflict
  • Self-starter with proven ability to anticipate problems and take proactive, decisive action, giving regard to the impact on the system, business needs and user population
  • Solid understanding of software lifecycle development (SDLC) methodologies
  • Familiar with data privacy and other regulatory requirements

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