Service Technician

2 weeks ago


seattle, United States Insight Global Full time

The Service Technician performs the following:

· Maintenance, filter changes, trouble shoot, diagnose and repair on commercial package gas and electric, heat pumps, air conditioners, hydronic systems, boilers, controls and associated components

· Must have knowledge and ability to work with electrical components

· Be an expert on mechanical systems including: constant volume and VAV systems, refrigeration equipment, replacing compressors, chillers, boilers, etc.

· Perform all necessary rigging of equipment

· Handle refrigerants to EPA standards

· Consult with customers regarding problems or issues discovered while servicing their heating/air conditioning system and provide them with a written record of services performed or any recommended repairs.

· Work closely with the service coordinators and foreperson to make sure that customers' needs are being fulfilled to their expectations and in a timely manner

· Maximize customer retention and satisfaction by providing a high level of personalized service

· Participate in a team atmosphere between sales, management and field operations

· Participate in new sales as requested

· Be assigned to one week (7 days) of 24 hour emergency on-call on a rotating basis

· Perform additional tasks as assigned

QUALIFICATION REQUIREMENTS:

The candidate must possess the following abilities and skills:


· A minimum of six years’ experience in the commercial HVAC field

· Have an excellent attendance record at prior employment

· Good written, verbal and listening communication skills

· Ability to effectively interact with customers and staff

· Competent in WISHA/OSHA job site safety requirements

· Project a positive image of the company and herself/himself to customers

· Good grooming and hygiene habits that are consistent with office environment guidelines

· Candidate is required to pass a pre-hire drug screening (after job offer)

· Good standing in union membership

· Must be able to conform to all federal, state and city licensing and certification requirements as applicable

· Ability to build effective relationships with customers, other field staff, management and office personnel

· Ability to work independently with minimum supervision or in a team atmosphere

· Valid license and clean driving record required


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