District Manager
4 weeks ago
District Manager - SoCal (On-site)
At POP MART, we are driven by a passion to create happiness and bring joy to people's lives through our unique and fun designer toys. As the top brand in Greater China and a proud listing on the HK Stock Exchange, we specialize in a niche market that has captured the hearts of millions.
Our commitment to spreading happiness knows no borders. With a robust globalization strategy, we are expanding our presence to overseas markets. POP MART has already established a foothold in 23 countries and regions, including South Korea, Japan, and Singapore.
Join us on this exciting journey as we continue to bring smiles and delight to fans around the world
Following the tremendous success of our first store in Los Angeles, POP MART is excited to expand to the East Coast, Midwest, Pacific Northwest, and eventually the Southeast of the United States over the next 2 years We are seeking a District Manager for the South California based in Los Angeles to support our ongoing growth across the U.S. This role will oversee daily store operations and assist the US Regional Manager in managing retail stores in the SoCal district. The District Manager will report to and receive functional guidance from the Head of Retail Operations.
What You Will Achieve
- Own all store Key Performance Indicators (KPIs), store operations, stock level/inventory, and visual merchandising guidelines
- Enhance store personnel performance through training, coaching, development, and motivation
- Training and development of district's Store Managers into all-star leaders
- Manage payroll budget and determine hiring needs
- Lead and conduct interviews for prospective new retail team members, training, and onboarding
- Manage budgets for each location, ensuring payroll, hourly rates, salaries, and profitability remain within acceptable ranges
- Ensure operational efficiency for district
- Communicate cross-functionally with support center partners, serving as a liaison between stores and offices in Los Angeles and China
- Ensure all locations adhere to corporate and legal guidelines
- Overcome operational challenges as they emerge
- Monitor and manage team attendance and ensure accountability through coaching and counseling
- Participate in ongoing leadership training that will fine-tune your management, accountability, operations, and communications skills
What You Will Need
- Demonstrate a level of leadership that comes from a minimum of 5-10 years of retail/boutique sales experience, with proven multi-unit experience of at least 2-5 years in the role
- Strong verbal and written communication skills that will inspire and motivate team members at all levels
- Critical thinker and problem-solver
- Ability to prioritize and use time management skills to keep ahead of daily, weekly, and monthly tasks
- Ability to work in a fast-paced, dynamic company
- Required language: English - Mandarin is a plus, but not mandatory
What We Offer
- Market-competitive packages: with health insurance, PTO leave, 401K matching, paid sick leave, and parental leave
- Key participation in our start-up globalization journey working with a very passionate newly setup retail business
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state or local law.
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