Shift Lead @ Crumbl South Tampa

4 days ago

Tampa, Florida, United States Crumbl Cookies Full time

Crumbl Cookies-the brand made famous by Tik Tok-is hiring for Shift Leads to become a part of our team at its South Tampa location at 1902-A South Dale Mabry Highway, Tampa, Florida to serve the South Tampa and surrounding neighborhoods

Are you a creative and an amazing cookie lover who strives to provide excellent baked treats and service in an efficient, professional manner? Are you interested in serving up deliciousness to the community of cookie lovers? Then you are what we are looking for to join our Crew

Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.

Shift lead responsibilities (include but are not limited to):
  • Manage all the basics of running the store
  • Make sure employees that report to you meet performance expectations
  • Keep employees moving at a quick/accurate pace
  • Handle all customer service complaints/issues
  • Keep the store clean
  • Give clear instructions or orders to subordinate employees
  • Ensuring that the work environment is safe, secure, and healthy
  • Meet deadlines
  • Ensure Great customer service at all levels
Crumbl's GREAT benefits and rewards include :-)
  • Flexible schedule with promotion potential based on performance
  • Competitive pay and TIP$ for GREAT service
  • Attendance and 90-day commitment pay incentive
  • Employee discount on the BEST cookies in the world
  • Baker of the Month, Quarter & Year Program
  • Educational Assistance Program
  • Fun and positive working atmosphere among other Bakers and with music
  • Develop leadership skills for advancement
  • Closed on Sundays and select designated holidays
  • Part-time employment (up to 20 hours weekly)
  • Full-time employment (35 to 40 hours weekly)
Work location:
  • On-site
www.crumblcookies.com/flsouthtampa

Apply easily now online

Requirements
  • Strong communication, time and resource management, and planning skills
  • An eye for detail and accuracy
  • Reliable, with high integrity and a strong work ethic
  • Ability to work both individually and as part of a team
  • Professional appearance and attitude
  • Basic math and computer literacy
  • Proactive organizational skills
  • Flexibility to work around customer demands, including early morning, night, weekend and holiday availability
  • Ability to keep a positive attitude in a fast paced environment
  • Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing gourmet cookies
  • Be at least 18 years of age to legally operate power-driven bakery machinery
  • Maintain good hygiene consistent with food service standards
  • Possess/Obtain a food handler's permit and follow food safety practices
  • High School Diploma
Company Information
ONE BIG DREAM

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. Jason McGowan, coming from the software world, was accustomed to this methodology of testing. He and Sawyer Hemsley would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.

OUR CONCEPT

At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 250+ specialty flavors that rotate weekly Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.

EST. 2017

The very first Crumbl opened in Logan, UT. Since then, the franchise has expanded to over 750 locations nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere

www.crumblcookies.com

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