Cisco Contact Center Specialist
4 weeks ago
Job Summary:
Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare provider's IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate scheduling requirements into system modifications, and adjust IVRs and call routing prompts. This role involves developing, maintaining, and troubleshooting Cisco ICM scripts to enhance operations. The specialist will provide advanced technical support, perform regular system maintenance, and ensure the integrity and security of the Cisco platform. Collaboration with IT, operations, and other departments is essential to implement and support contact center solutions.
Pay is between $35-40/hr ideally.
-
Cisco Contact Center Specialist
4 weeks ago
Houston, United States Insight Global Full timeJob Summary: Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare provider's IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate...
-
Cisco Contact Center Specialist
3 weeks ago
Houston, United States Insight Global Full timeJob Summary: Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare providers IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate...
-
Cisco Contact Center Specialist
2 weeks ago
Houston, United States Insight Global Full timeJob Summary: Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare provider's IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate...
-
Cisco Contact Center Specialist
3 weeks ago
Houston, United States Insight Global Full timeJob Summary:Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare provider's IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate...
-
Cisco Contact Center Support Specialist
3 weeks ago
Houston, United States Insight Global Full timeMust-haves: 3+ years of experience in Contact Center support or a similar IT role. Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP. Strong communication and technical writing skills. Ability to manage multiple tasks with a high degree of independence. Plusses: Technical Certification –...
-
Cisco Contact Center Support Specialist
3 weeks ago
Houston, United States Insight Global Full timeMust-haves:3+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of independence. Plusses:Technical Certification – CCNA, CCNP,...
-
Cisco Contact Center Support Specialist
2 weeks ago
houston, United States Insight Global Full timeMust-haves:3+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of independence. Plusses:Technical Certification – CCNA, CCNP,...
-
Cisco Contact Center Support Specialist
3 weeks ago
houston, United States Insight Global Full timeMust-haves:3+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of independence. Plusses:Technical Certification – CCNA, CCNP,...
-
Cisco Contact Center Support Specialist
3 weeks ago
Houston, United States Insight Global Full timeMust-haves: 3+ years of experience in Contact Center support or a similar IT role. Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP. Strong communication and technical writing skills. Ability to manage multiple tasks with a high degree of independence. Plusses: Technical Certification CCNA,...
-
Cisco Contact Center Support Specialist
2 weeks ago
Houston, United States Insight Global Full timeOur pay rate for this role is between $35-$39/hour Must-Haves: 2+ years of experience in Contact Center support or a similar IT role. Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, or Cisco CVP. Strong communication and technical writing skills. Ability to manage multiple tasks with a high degree of...
-
Cisco Contact Center Support Specialist
2 weeks ago
houston, United States Insight Global Full timeOur pay rate for this role is between $35-$39/hourMust-Haves:2+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, or Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of...
-
Cisco Contact Center Support Specialist
3 weeks ago
Houston, United States Insight Global Full timeOur pay rate for this role is between $35-$39/hourMust-Haves:2+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, or Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of...
-
Cisco Contact Center Specialist
3 weeks ago
Houston, TX, United States Insight Global Full timeJob Summary:Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare provider's IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate...
-
Cisco Contact Center Support Specialist
2 weeks ago
Houston, TX, United States Insight Global Full timeMust-haves:3+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of independence.Plusses:Technical Certification – CCNA, CCNP,...
-
Cisco Contact Center Support Specialist
3 weeks ago
Houston, TX, United States Insight Global Full timeMust-haves:3+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of independence. Plusses:Technical Certification – CCNA, CCNP,...
-
Cisco Contact Center Support Specialist
3 weeks ago
Houston, TX, United States Insight Global Full timeOur pay rate for this role is between $35-$39/hourMust-Haves:2+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, or Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of...
-
Contact Center Support Specialist
1 month ago
Houston, United States Insight Global Healthcare Full timeJob DescriptionJob DescriptionMust-haves2+ years of experience in Contact Center support or a similar IT role.Proficiency in Cisco Contact Center Enterprise, Cisco ICM Scripting, Cisco Communications Manager, and Cisco CVP.Strong communication and technical writing skills.Ability to manage multiple tasks with a high degree of independence.PlussesTechnical...
-
Contact Center Operations Expert
4 weeks ago
Houston, Texas, United States Insight Global Healthcare Full timeJob OverviewWe are seeking a highly skilled Contact Center Support Specialist to join our team at Insight Global Healthcare in Houston, TX. This role involves overseeing and managing the Cisco Contact Center platform to ensure its optimal performance and reliability.Key ResponsibilitiesThe ideal candidate will be responsible for handling customer requests,...
-
Cisco UCCE/CVP Specialist
1 month ago
Houston, United States Insight Global Full timeJob Summary:Insight Global is seeking an experienced Contact Center Support Specialist to join one of our top healthcare provider's IT Team in Houston, TX. The ideal candidate will be responsible for overseeing and managing the Cisco Contact Center platform, ensuring its optimal performance and reliability. They will handle customer requests, translate...
-
Cisco Telecom Specialist
3 months ago
Houston, United States Energy Transfer Full timeThis position may be located in Houston, TX or Dallas, TX Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large...