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Life Safety Service Rep II, Suppression

4 months ago

Strongsville, United States Johnson Controls International Full time

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away 

What we offer: 

  • Competitive salary and bonus plan

  • Paid vacation/holidays/sick time 

  • Comprehensive benefits package including 401K, medical, dental, and vision care 

  • On the job/cross training opportunities 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

What you will do

The primary role of the Suppression Sales Representative is to help our customers protect their highest value assets and highest risk hazards by selling fire suppression systems and products. The main focus of this position is selling clean agent systems, wet and dry chemical systems, and gas systems to protect data centers, industrial hazards, control rooms, commercial kitchens, and a variety of other occupancies. Additional responsibilities include sales of deficiency repairs and modifications to existing systems, as well as fire extinguishers and emergency lighting.

How you will do it

  • Field sales position responsible for selling suppression systems, products, and services to assigned customer base (including but not limited to kitchen hoods and other pre-engineered systems, Inergen, Co2, Sapphire, and other clean agent systems).

  • Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery

  • Work with other sales, technical, design engineering, service, support, and management to meet customer needs

  • May specialize on project type, customer type (contractor/bid or end-user), or sales strategy (new or existing customers)

  • Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings

  • Close sales to meet or exceed sales plan objectives.

  • Develop and maintain an active proposal backlog that will support achieving the designated sales plan.

  • Assume account management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.

  • Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.

  • Arrange for and/or coordinate delivery and installation.

  • Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters. 

  • Maintain established accounts through regular customer contact in pursuit of additional sales.

  • Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.

  • Conduct building surveys to support the development of estimates.

  • Maintain correct and complete records of all sales related activities.

  • Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner.

  • Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty.

  • Support the Service Department towards achieving customer excellence, as well as working with other departments to generate leads for service or equipment / device upgrades.

What we look for

  • Associates degree in a technical or business discipline or equivalent experience in the fire suppression business.

  • 1-3 years of sales experience in a business with a proven successful record of accomplishment that is verifiable or a recent college graduate with 1-2 extra-curricular activities or internships with roles demonstrating entrepreneurial and/or leadership abilities.

  • Excellent communication skills with strong presentation skills.

  • Must have the ability to persuade and close sales.

  • Must have the ability to handle a variety of situations encountered during sales process, disciplined to work with limited supervision, and work as port of a team.

  • Ability to achieve sales quota, as well as implement service sales strategy to exceed goals.

  • Ability to write sales plans.

  • Must be a self-starter.

  • Ability to follow-up.

  • Ability to make cold calls.

  • Able to work accurately with numbers.

  • MS office and internet skills a must.

  • Experience with a CRM tool is a plus.

  • Only applicants who possess the minimum qualifications will be considered.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.