Knowledge Management Associate

2 weeks ago


Sunnyvale, United States Avispa Technology Full time

Overview Knowledge Management Associate - Strategic Finance 16552 Hourly pay: $50-$60/hr Worksite: Leading professional development and networking company (Sunnyvale, CA 94085 or San Francisco, CA 94105 - Hybrid, Must be 2 days per week on site) W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL 40 hours/week, 9 Month Assignment A leading professional networking company seeks a Knowledge Management Associate - Strategic Finance. The successful candidate will focus on creating clear, accurate, and accessible documentation that makes complex processes understandable and promotes consistent application of established practices across Finance. The company offers a great work environment Responsibilities Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps). Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details. Maintain centralized documentation repositories with clear version control and governance standards. Support knowledge management initiatives, including audits and updates to keep content current and aligned. Create training and enablement materials to support adoption at scale. Qualifications 3-4 years of experience in process documentation, knowledge management, or content development. Strong ability to create structured, user-friendly documentation in a cross-functional environment. Bachelor’s Degree in Business, Finance, or related field OR equivalent practical experience. Understanding and familiarity with business process management and knowledge management principles are preferred. Ability to identify process gaps or inefficiencies and provide recommendations for improvement opportunities is preferred. Experience with change management and creating enablement content is preferred. Ability to design and develop digital content (e.g., interactive guides, visual aids) to enhance user engagement is a plus. Prior exposure to Finance processes (FP&A, Finance Ops) is a plus. Process Mapping (e.g., Lucidchart, Miro). #J-18808-Ljbffr



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