Patient Services Representative

2 days ago

Chicago, United States Primecare Community Health Full time
39 Paid Days Off Each Year

Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.

Position Summary

The Dental Services Representative acts as the first point of contact for patients when they enter the site and performs all clerical duties related to patients during both the check-in and the check-out process. The Dental Services Representative is responsible to monitor appointments and patient flow, answer telephones, schedule appointments, collect data, complete reports, and perform all duties, as requested.

Duties and Responsibilities

Schedule walk-in, same-day, and planned appointments in person and via telephone for emergency, pregnant women, and children
Review, verify, and correct insurance discrepancies
Ensure reminder calls are made and documented in Dentrix
Collect appropriate co-pays and/or payments
Advise patients of privacy rights, collect patient documents, and ensure all items are scanned into the patient record
Explain Financial Assistance to patients, as appropriate and coordinate with enrollment staff to ensure documents are completed timely

Required Skills, Knowledge, Experience, or Licensure/Registration

Strong organizational, administrative, and problem-solving skills
Ability to effectively present information to others, including other employees, community partners, and vendors
Work in a team-oriented environment
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and to be culturally sensitive
Proficiency in Electronic Dental Record software (Dentrix) and Electronic Medical Record (Athena) strongly preferred
Bilingual English/Spanish or English/Polish strongly preferred
Knowledge of proper use of all dental materials and dental equipment helpful
Proficiency in Microsoft Office

Benefits

27 days of PTO each year, accrued each pay period
3 personal days
1 floating holiday
8 paid holidays
Medical/Dental/Vision coverage available the 1st of the month following 30 days
Company-paid life, short-term disability, and long-term disability coverage
Discretionary 403(b) match and profit sharing after meeting service requirements
Flexible spending accounts
Accident & critical illness coverage
Pet insurance

Salary

All wages are based on relevant years of experience. The minimum rate is the wage that someone without medical/dental registration or customer service experience will earn.

COVID vaccinations are a requirement for PrimeCare Community Health. Proof of full vaccination is required prior to the start date of employment.

PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.

  • Patient Services Representative

    4 weeks ago

    Chicago, United States Howard Brown Full time

    Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.Why Join Us?Be part of a mission-driven organization...

  • Patient Services Representative

    4 weeks ago

    Chicago, United States Howard Brown Full time

    Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Why Join Us?Be part of a mission-driven organization...

  • Patient Services Representative

    4 months ago

    Chicago, United States Howard Brown Full time

    Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Why Join Us?Be part of a mission-driven organization...

  • Patient Service Representative

    3 weeks ago

    Chicago, Illinois, United States INNOVATIVE DERMATOLOGY Full time

    Job DescriptionWe are seeking a highly skilled and experienced Patient Service Representative to join our team at Innovative Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.Estimated Salary: $15-$20 per hour (based on qualifications)The ideal...

  • Patient Services Representative

    4 weeks ago

    Chicago, United States Axelon Full time

    Contract position only; Location - Lavin Pavilion 259 E. Erie Street, Suite 2400, Chicago, IL 60611Responsibilities include:•Polite and efficient handling of department telephone calls•Identifying and collecting patient demographic information•Scheduling appointments in a centralized system, using scripted language and adhering to AIDETservice...

  • Patient Services Representative

    3 weeks ago

    Chicago, United States Balance Health Full time

    Job Type Full-timeDescriptionFor over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and...

  • Patient Service Representative

    6 months ago

    Chicago, United States Dental Care Alliance Full time

    Overview: We are looking for a Patient Service Representative in LOCATION to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make...

  • Patient Services Representative

    3 weeks ago

    Chicago, United States Balance Health Full time

    Job Type Full-time Description For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and...

  • Patient Service Representative

    3 weeks ago

    Chicago, United States Solve IT Strategies, Inc. Full time

    *Job description* We're a staffing firm that is focused on you! Our client is a health care provider, headquartered in the Chicagoland area. We are looking for a Patient Access Representative to join and add value to their team. *This is a 3-6 month contract with the potential for contract to hire.* *Responsibilities:* -Enter patient demographic...

  • Clinic - Patient Service Representative

    3 weeks ago

    Chicago, United States Prime Healthcare Full time

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disabi Representative, Clinic, Patient, Service, Retail, Healthcare

  • Patient Services Representative

    4 months ago

    North Chicago, United States Rosalind Franklin University of Medicine & Science Full time

    Position Summary The Patient Service Representative is responsible for greeting patients, scheduling patient appointments, answering phones and managing the provider schedule. The Patient Service Representative must be an effective communicator, both within the department and patients. This position requires other duties associated with operating a reception...

  • Patient Services Representative

    3 weeks ago

    North Chicago, United States Rosalind Franklin University of Medicine & Science Full time

    Position Summary The Patient Service Representative is responsible for greeting patients, scheduling patient appointments, answering phones and managing the provider schedule. The Patient Service Representative must be an effective communicator, both within the department and patients. This position requires other duties associated with operating a reception...

  • Bilingual Patient Service Representative

    4 weeks ago

    Chicago, United States Orthodontic Experts Ltd Full time

    Job Type Full-timeDescriptionAbout us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...

  • Bilingual Patient Service Representative

    3 weeks ago

    Chicago, United States Orthodontic Experts Ltd Full time

    Job Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...

  • Patient Services Representative, Orthopaedics

    2 months ago

    Chicago, United States University of Chicago Medicine Full time

    Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative in the Float Pool at our Duchossois Center for Advanced Medicine (DCAM) clinic. In this role, the Patient Services Representative schedule Patient Services, Representative, Patient, Customer Service, Healthcare, Medicine

  • Patient Services Representative

    4 weeks ago

    Chicago, United States Primecare Community Health Full time

    39 Paid Days Off Each YearPosition SummaryThe Dental Services Representative acts as the first point of contact for patients when they enter the site and performs all clerical duties related to patients during both the check-in and the check-out process. The Dental Services Representative is responsible to monitor appointments and patient flow, answer...

  • Lead Patient Services Representative

    3 weeks ago

    Chicago, United States Howard Brown Full time

    Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Why Join Us?Be part of a mission-driven organization...

  • Patient Access Representative

    3 weeks ago

    Chicago, Illinois, United States ENT Partners Full time

    About the JobWe are looking for a dedicated and detail-oriented Patient Care Coordinator- Part-time to join our team at ENT Partners. This is a part-time position that requires a minimum of 20 hours per week.Key Responsibilities:Coordinate patient check-in and check-out processesEnsure follow-up care is scheduled before patients exit the officeAssist with...

  • Patient Service Representative

    8 months ago

    Chicago, United States Northwestern Medicine Full time

    The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulator Patient, Representative, Service, Customer Service, Retail, Healthcare

  • Lead Patient Services Representative

    2 weeks ago

    Chicago, United States Howard Brown Full time

    Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.Why Join Us?Be part of a mission-driven organization...