Robert Half | Case Manager | tampa, fl

5 days ago


tampa, United States Robert Half Full time

We are actively searching for a Case Manager for an exceptional Personal Injury client to become an integral part of their legal team in Tampa, Florida. This role entails managing a diverse caseload, ensuring efficient claim administration, and providing top-notch customer service. You will also have the opportunity to utilize your skills in File Vine, Allscripts, Banner Ads, CRM, Dcs, EHR SYSTEM, and Benefit Functions. Bilingual Spanish and prior personal injury/insurance experience is a PLUS

Please send your resume to Stacey Lyons via LinkedIn for consideration.


Responsibilities:


• Manage a diverse caseload effectively, ensuring all cases are handled appropriately.

• Optimize the use of Allscripts, File Vine CRM, Dcs, and EHR SYSTEM in case management.

• Administer claims meticulously, setting up and preparing closing statements.

• Provide exceptional customer service, responding to inquiries and resolving issues promptly.

• Utilize excellent follow-up skills to maintain customer satisfaction and case progression.

• Leverage your knowledge of Benefit Functions in managing cases.

• Contribute to clinical trial operations by applying your case management skills.

• Enhance communication within the team and with clients to ensure a smooth case management process.


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