Senior Network Engineer

2 months ago

San Francisco, United States ZipRecruiter Full time

About Us:

ICE Consulting is a premier provider of Managed IT Services and Managed Security Services, serving small to medium-sized enterprises since 1997. We are looking for a highly organized and detail-oriented Administrative Assistant to support our Asia office.

Description:

Work with clients to provide advanced network support utilizing a deep understanding of routing and switching protocols, network security, good operational experience to isolate, analyze and resolve issues in a fast-paced environment with limited supervision to maintain SLAs and Service Agreements. Duties include:

  • Serve as the Subject Matter Expert (SME) for network technologies that include switching, routing, routing protocols, cloud services (AWS, Azure, etc.)
  • Design and implement cloud, hybrid, and Wi-Fi networks with security in mind.
  • Serve as the primary network engineer for key clients including US Government Contractors, Global, and Hi-demand clients.
  • Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architect on network optimization projects.
  • Automate the network manual process with proven tools.
  • Design and implement network architecture based on Industry and vendor best practices.
  • Participate in IT security audits. Respond to existing audits and ensure required controls are implemented as required.
  • Mentor other network engineers on various network technologies and industry developments.
  • Develop network runbooks and automation to minimize routine manual work.
  • Automate tasks and monitor their effectiveness.
  • Serve as the escalation point for Security Operations Center issues.
  • Serve as the Tier 2 escalation point for network operations support to include On-Premises, Hybrid Cloud, and Cloud Based Networking.
  • Report network operational status to clients by gathering, prioritizing information; writing reports and root cause analysis (RCA).
  • Secure network system by establishing and enforcing policies; defining and monitoring access.
  • Create, oversee, and test security measures (e.g., access authentication and disaster recovery).
  • Maintain complete documentation.
  • Suggest improvements to network performance, capacity, and scalability.
  • Participate in on-call rotation for one week every month.

Requirements:

  • Excellent knowledge of routing, switching, network security, and associated hardware platforms.
  • Multi-Vendor Knowledge of Edge, Core, and Access Switches, Firewalls, and Wireless Networks.
  • Extensive knowledge of Next Firewalls (NGFW), stateful packet inspection and ACLs Universal Threat Management (UTM) Features, Capabilities, and Firewall Objects, Rules, and Policies.
  • Extensive experience with Layer 3 Routing and Protocols, and SD-WAN knowledge.
  • Experience with Layer 2 protocols and associated enhancements (LACP, 802.1x, etc.) required.
  • Knowledge of the following areas is required: VPN (IPSec, and SSL VPNs), Wireless (802.1b/g/n/ac/ax Wi-Fi 6 and 6E), and DNS/DHCP.

Knowledge/experience in the following areas is highly desired:

  • Zero Trust Networks.
  • NAC.
  • SD-WAN.
  • Network Monitoring using Nagios / CheckMK.
  • Network Virtualization (Virtual Firewalls, Network Analyzers, etc.).
  • Radius.
  • QOS.
  • VoIP.

Knowledge/experience in any of the following areas is a plus:

  • ZTNA (zScaler ZPA, ZIA, and ZTA).
  • PAM (BeyondTrust and CyberArk).
  • SIEM (Azure Sentinel, Splunk).
  • Bachelor’s Degree or equivalent work experience.
  • 7 Years in a senior level network engineering/operations role.

Skills:

  • Excellent analytical skills and the ability to operate independently.
  • Excellent verbal and written skills.
  • Excellent time management and organizational skills.
  • Strong interpersonal skills both with clients and within the organization.
  • Bachelor’s Degree in Computer Science or Computer Engineering a plus.
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