Instructional Technologist WI
7 days ago
Summary:
Join a team of Learning Management System (LMS) professionals and serve as a Learning Management System (LMS) subject matter expert and administrator for Field Learning and Development. Perform day-to-day administration and management of the Docebo LMS in support of field learners at client including but not limited to troubleshooting, course management, program builds, assignments, tracking, and reporting.
Responsibilities:
- Manage and administer content on current learning management system (Docebo) and supporting technologies in support of Field Learning and Development and key stakeholder requirements.
- Create and administer processes to streamline the management of LMS content and support the efficiency and effectiveness of the process.
- Create and consult to larger program builds.
- Provide exceptional learner support service, handling calls, emails, open tickets, and troubleshooting for field LMS users.
- Understand and administer user roles, granting access and role-based user permissions as appropriate.
- Stay on top of and communicate Docebo enhancements, release schedules, and integration opportunities that impact and enhance our user experience in partnership with digital product partners.
- Develop and facilitate training on the effective use of the LMS, including in-person/virtual classes, guides/best practices for our LMS experience, and quick how-to guides for other LMS admins.
- Support the creation, maintenance and reporting of metrics via the LMS and other metrics software in support of learning solutions.
- Partner with division and other home office partners and stakeholders to understand current and future system and support requirements. Collaborate with IT partners on system operations and support.
- Understands and streamlines regulatory requirements for the field in terms of their learning assignments, time-sensitivity, and how Contract, License, and Registration department integrates into the regulatory and product qualification experience.
- Understands the capabilities of how the LMS integrates with course authoring tools and other internal platforms to drive a consistent and cohesive learning experience for the end user.
- Helps support Workday (Home Office LMS) when content may need to reside, be assigned, and reported on for field and home office users.
- Qualifications
- Bachelor's degree in instructional technology, or related experience required.
- Minimum 3-5 years of experience working in a corporate training organization with responsibility for the learning management system administration and support.
- Experience with Learning Management Systems, specifically Docebo and Workday.
- Experience with SCORM standards, specifically SCORM 1.2 and 2004 (3rd and 4th edition).
- xAPI experience a plus.
- Familiar with Storyline and Rise.
- Strong ability to work independently, problem solve, make decisions, and communicate to all stakeholders and learner-facing roles.
- Analyze problems independently, while bringing new perspectives and creative solutions to the table for stakeholders to consider while taking a client-first approach.
- Ability to work effectively with cross-departmental teams.
- Experience with Cascading Style Sheets (CSS) and APIs a plus.
Must Have:
- Learning Management System Administrator
- Learning Management System Support
- SCORM
- Technical Documentation
- API
- Articulate Studio
- Cascading Style Sheets (CSS)
- Docebo Learning Management System
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year—in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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