Product Regulatory Consulting Director

2 months ago

Boston, United States CNA Insurance Full time

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Provides business partners and functional subject matter experts guidance and business insights in the language development and delivery of products throughout the product life cycle.
  • Participates with senior leadership in the development and implementation of business strategies and goals, regularly evaluating performance against goals, and holding self accountable for achieving desired results.
  • Leads the responses to state inquiries and objections by researching concerns, developing alternatives, and confirming resolution with all parties.
  • Owns drafting terms and conditions process by working closely with the product team to align on policy wording and/or risk management to understand how unique exposures should be addressed in the product.
  • Remains up-to-date on regulatory developments and trends in order to create product strategies and innovate coverage approaches in response to emerging risks.
  • Drives ongoing compliance by monitoring regulatory environment for area(s) of responsibility, researching insurance regulations and statutes, and updating policies and forms as needed.
  • Leads compliance-related reviews, including state regulatory exams and DOI inquiries by researching internal practices, managing and responding to form and endorsement inquiries, and making necessary adjustments as necessary.
  • Ensures accuracy and compliance of product-coverage related marketing materials, risk-management presentations and articles by reviewing and approving prior to use.
  • Leads special projects as needed and may mentor other team members.

Reporting Relationship

  • Typically VP or above.

Skills, Knowledge & Abilities

  • Expert knowledge of the insurance business including product development, policy and endorsement language, underwriting, claim, legal, and regulatory knowledge.
  • Expertise in commercial general liability insurance contracts, coverage, and regulatory issues.
  • Excellent verbal and written communication skills.
  • The ability to develop collaborative working relationships, articulate complex information, analysis, and recommendations in a concise manner to senior management and external parties.
  • Demonstrated problem solving mindset with critical thinking skills and ability to effectively research, evaluate and resolve ambiguous, complex and challenging business problems.
  • Strong work ethic, with demonstrated time management, organizational skills, and an ability to independently drive short-term projects in a fast-paced environment.
  • Knowledge of Microsoft Office Suite and ability to learn business-related tools and software.
  • Demonstrated ability to value diverse opinions and ideas.

Education & Experience

  • Typically a minimum of seven years related work experience in commercial insurance, underwriting, and contract drafting.
  • Juris Doctor and bar admission in a jurisdiction preferred.
  • Drafting experience preferred.
  • CPCU preferred.
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