Field Services Engineer

1 month ago


denver, United States Expert Executive Recruiters (EER Global) Full time

A pioneer, global leading company in the printing industry is looking for a Field Service Engineer to provide on-site preventative and corrective maintenance service.


Responsibilities:


  • Performs necessary support and preventative maintenance of company equipment, site preparation, and installations of products
  • Operator training and ongoing support for customers
  • Responsible for all related administration pertaining to customer calls, including completion of service reports, expense reports, and weekly time reports
  • Ensure customer satisfaction through service excellence
  • Prioritize workload with minimal supervision


Qualifications:


  • MUST: 2+ years related experience in a customer support position in a service or end-user support environment
  • MUST: A Bachelor’s Degree or equivalent experience
  • Intermediate level knowledge of operating systems software and applications
  • Experience and demonstrated presentation skills
  • Prepared to travel extensively (Field position)
  • Must have strong experience with onsite customer support of digital printing or similar industrial products



The company offers outstanding work experience, life-work balance, awesome professional and career opportunities and a competitive compensation package



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