Butler and Valet

3 weeks ago


Rio Grande, United States Marriott International, Inc Full time
Additional Information
Job Number24169786
Job CategoryRooms & Guest Services Operations
LocationThe St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States, 00745VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.

 

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education:                                 High school diploma or G.E.D. equivalent.

Related Work Experience:        No related work experience.

Supervisory Experience:          No supervisory experience.

License or Certification:           None

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


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    4 weeks ago


    Rio Grande, United States Marriott International, Inc Full time

    Job Number 24169786Job Category Rooms & Guest Services OperationsLocation The St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to fulfilling all...

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    Rio Grande, United States Marriott International, Inc Full time

    Additional InformationJob Number24169786Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States, 00745VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to...

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    4 weeks ago


    Rio Grande, United States Marriott International, Inc Full time

    Job Number 24169786Job Category Rooms & Guest Services OperationsLocation The St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to fulfilling all...

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    Rio Grande, United States Marriott International, Inc Full time

    Job Number 24169786Job Category Rooms & Guest Services OperationsLocation The St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to fulfilling all...

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    Rio Grande, United States Marriott International, Inc Full time

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    Rio Grande, United States Marriott International, Inc Full time

    Job Number 24169786Job Category Rooms & Guest Services OperationsLocation The St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to fulfilling all...

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    Rio Grande, United States Marriott International, Inc Full time

    Job Number 24169786Job Category Rooms & Guest Services OperationsLocation The St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to fulfilling all...

  • Butler and Valet

    3 weeks ago


    Rio Grande, United States Marriott International, Inc Full time

    Additional InformationJob Number24169786Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States, 00745VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to...

  • Butler and Valet

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    Rio Grande, United States Marriott International, Inc Full time

    Additional InformationJob Number24169786Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States, 00745VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Provide personalized service and attention to...

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