Technology Consulting

1 month ago


San Francisco, United States Ernst and Young Full time

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Technology Consulting, Non-Financial Services, Senior Consultant – ServiceNow: This position could be located in NY, NJ, NC, GA, IL, PA, MA.

You’ll get to work on cutting-edge, disruptive technologies and assist with building and implementing new technology solutions and products to address challenges faced by the banking industry.

The team

Our Risk Technology Solution Delivery practice helps clients modernize systems, processes, and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing, competitive environment. The team leverages eGRC platforms, Microservices, Cloud, API Management, and open-source technologies to enable end-to-end automation with safe and sound architecture at optimum cost.

Your key responsibilities

  1. Lead project implementations and develop, invest, and maintain thought leadership with deep subject matter expertise related to the ServiceNow platform.
  2. Lead all technical aspects of offering development, project delivery, and solution delivery on the ServiceNow platform.
  3. Assist Engagement Lead in workshops to gather agile user stories/epics/features using ServiceNow Agile or client-preferred Agile software.
  4. Direct customers on best practices across ServiceNow products and platforms.
  5. Develop Offerings, Solutions, and Designs for product implementations.
  6. Deliver Application UI Configuration and Workflow Configuration.
  7. Development of client-specific reporting needs, including Performance Analytics.
  8. Interface with ServiceNow technical product teams as needed.
  9. Prepare all client-facing and internal deliverables that are technology-related.
  10. Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
  11. Be the Subject Matter Expert on the delivery of ServiceNow solutions.
  12. Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards.
  13. Collaborate and contribute to creating, deploying, and maintaining Technical Best Practices and Standards.
  14. Ensuring technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes.
  15. Willingness to travel a minimum of 20%.

To qualify for the role, you must have:

  1. Minimum 6 years of demonstrated experience as a key technical resource leading the development of solutions in client environments.
  2. 4+ years of ServiceNow implementation experience with IRM (GRC) implementations in a client consulting environment is required.
  3. Proficiency with Agile project management and delivery methodologies.
  4. Demonstrated hands-on experience in technical consulting and client-facing roles required.
  5. A bachelor's degree from an accredited college or university is preferred. Certifications in Certified ServiceNow Administrator (CSA), Certified Implementation Specialist (CIS-Risk and Compliance and CIS-TPRM), and Application Developer (CAD).
  6. Excellent oral and written communication skills with the ability to present and articulately explain technical information.
  7. Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs.

What We Offer

We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you will decide how much vacation time you need based on your circumstances.

About EY

As a global leader in assurance, tax, transaction, and advisory services, we hire and develop the most passionate people in their field to help build a better working world.

Build your legacy with us.

Apply now.

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