Data Center Site Operations Manager- Phoenix

1 month ago


mesa, United States Edged Full time

Opportunity

The Data Center Site Operations Manager will be a vital member of the leadership team of the North American division of Edged Data Centers. We are looking for someone who has experience leading data center operations focused on critical infrastructure, physical security and network. The candidate must have knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, emergency generation, fire alarm/suppression and site monitoring systems. The mission will be to manage uptime and safety while leveraging the maximum performance from our suppliers. Based in a broad technical knowledge, he/she will lead the day-to-day relationship in terms of planning, preparation, and field execution according to internal procedures.


The Data Center Site Operations Manager needs to be an agile, team-focused individual, with proven professionalism, who is comfortable in a rapidly changing environment. The right person is trustworthy with confidential information, highly organized, self-motivated, has excellent communication skills, can think strategically, and works equally as well independently as with a team. Edged strives to maintain smooth operations and achieves this by empowering our people, by providing autonomy and flexibility in the way we work, by developing a habit of constant, open communication, and by creating a culture of excellence, appreciation, trust, and respect.


About Edged Data Centers


Edged is a fast-growing provider of sustainable data centers and energy infrastructure. The company builds and operates a global network of ultra-efficient, AI-ready data centers with waterless cooling for colocation, hyperscale and build-to-suit customers. The highly differentiated infrastructure platform is the first large-scale, global deployment of waterless cooling platform-wide and transforms data center growth into a catalyst for sustainable development. Edged is backed by a deep proprietary technology stack that will include renewable microgrid systems, ultra-clean generators, and waste-to-fuel solutions. The platform is designed for rapid deployment with more than a dozen new data centers operating or under construction across Europe and North America and a gigawatt-scale project pipeline.


The North American division of Edged is a joint venture between one of the largest private multinational corporations in the world and an affiliate of Endeavour. Endeavour is a purpose-driven organization helping innovators to develop and launch breakthrough solutions for global challenges in the areas of energy, water, and waste. Endeavour companies are made up of passionate change-makers who want to leave the world better than the way we found it. Today, Endeavour is deploying solutions that are immediately scalable and deliver both high financial returns and positive impact, including EV charging, waterless data center cooling, and advanced energy systems.


Key Responsibilities

Include but are not limited to:

  • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems (electrical, mechanical and network) supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
  • Manages provisioning of data center services including colocation, connectivity, HAC services, deployment, and any additional services to be delivered to data center customers.
  • Supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of periodic maintenance program and maintenance calendar.
  • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to follow our standards and industry best practices.
  • Supervise local change management processes including the review and approval of all Procedures (MOPs, SOPs, EOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers.
  • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to our performance standards and scopes of work.
  • Act as primary technical and operational contact for data center customers – both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer’s core business and the business function of the customer’s local datacenter operation.
  • Manage technical and operational incidents, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis, and post event remediation.
  • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
  • Management of expenses and all budget, forecast and report requirements by providing capital and expense requirements and justifications.
  • Support pre-sales process, including, but not limited to, conducting sales tours and reviewing lease proposals and lease agreements to confirm compliance with Edged standards and local requirements.
  • Support various accreditation initiatives.
  • Maintain compliance with local health & safety standards.


Skills & Requirements

Education / Experience

  • 10+ years managing engineering or technical staff
  • 5+ years project/program management
  • 5+ years engaging internal or external customers and working directly with them to resolve issues
  • 4+ years managing multi-year budgets
  • Solid and proven experience in the commissioning, acceptance and operation of mission critical systems.
  • Experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring.
  • Experience managing a change control environment
  • Certifications/Accreditations that will be viewed positively: ITIL v2/3/4, CDCP, AOS.
  • Advance in Microsoft Office 365


Specific Skills / Abilities

  • Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
  • Ability to interpret industry data center standards, policies & methodologies.
  • Ability to improve performance management & critical awareness methods and implementation standards thinking out the box
  • Strong interpersonal, presentation and communication skills
  • Strong organizational skills and detail oriented
  • Ability to manage budgets and analyzing expenses
  • Ability to develop Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering system


Great Place to Work

Enjoy…

A fast-paced, entrepreneurial culture focused on innovation.

A flexible, autonomous work environment.

A culture of respect, learning, and excellence.

Experienced, highly talented experts as team peers.

Growth and travel opportunities.

A team of change-makers having a significant impact on people and the planet.


​​​​​Position: Data Center Site Operations Manager

Full-Time or Part-Time: Full Time

Reports to: Director of Operations

Location: Phoenix, Arizona


Contact: edcrecruiting@edged.us



  • Mesa, United States Edged Full time

    OpportunityThe Data Center Site Operations Manager will be a vital member of the leadership team of the North American division of Edged Data Centers. We are looking for someone who has experience leading data center operations focused on critical infrastructure, physical security and network. The candidate must have knowledge of large-scale data centers,...


  • Mesa, United States Edged Full time

    OpportunityThe Data Center Site Operations Manager will be a vital member of the leadership team of the North American division of Edged Data Centers. We are looking for someone who has experience leading data center operations focused on critical infrastructure, physical security and network. The candidate must have knowledge of large-scale data centers,...


  • Mesa, United States Amazon Data Services, Inc. Full time

    A bachelor's degree or equivalent combination of education and experience 5+ years of experience managing people in a technical environment. 3+ years of experience with hardware architectures, troubleshooting experience, networking experience, knowledge of cabling best practices, system management tools and client/server environments Amazon Web Services...


  • Mesa, United States Amazon Data Services, Inc. Full time

    A bachelor's degree or equivalent combination of education and experience 5+ years of experience managing people in a technical environment. 3+ years of experience with hardware architectures, troubleshooting experience, networking experience, knowledge of cabling best practices, system management tools and client/server environments Amazon Web Services...


  • Mesa, Arizona, United States CBRE Full time

    Job Summary:This role applies advanced skills to perform preventative maintenance and corrective repairs in a Data Center operation.This exciting data center and technology focused position provides the opportunity to work on both the critical facilities equipment and IT systems running the data center, helping clients realize the potential of their critical...


  • Mesa, Arizona, United States Milestone Technologies, Inc. Full time

    Join Milestone Technologies, Inc. as a Data Center Logistics Operations Manager and play a pivotal role in managing our Logistics Service Onsite team based on Client's Data Center campus.About the RoleThis is an exciting opportunity to lead a high-performing team and drive exceptional service execution, ensuring seamless client satisfaction while meeting all...


  • Mesa, Arizona, United States Quest Talent Solutions Full time

    Job Title: Site Operations Manager - Electro-Mechanical SystemsAbout Us:At Quest Talent Solutions, we're proud to support enterprise and hyperscale customers with customized data center solutions. Our commitment to quality extends across the lifecycle of our core data center operations, from turnkey development to facilities management.Our Team:We're a team...


  • Mesa, United States Milestone Technologies, Inc. Full time

    Job DescriptionJob DescriptionDescription:We are looking for a team leader to manage our Logistics Service Onsite team who are based on a Client's Data Center campus. They will be responsible for all elements of the service execution at the location as the single point of contact for key service stakeholders. These responsibilities will cover, but not...


  • Mesa, Arizona, United States Choices Pregnancy Centers of Greater Phoenix Full time

    Job Title: Support Center Operations CoordinatorAbout Us:We are a non-profit organization dedicated to providing support and resources to individuals in need. Our team is passionate about making a positive impact in our community, and we are seeking a highly organized and detail-oriented individual to join our staff as a Support Center Operations...


  • Mesa, United States Educated Solutions Corp Full time

    Location Mesa,AZ Description Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Data Center M&E Tech to its team. This role will work onsite in Mesa, AZ and works four 10-hour shifts either from Sun-Wed or Wed-Sat from 11pm-9am. This is a 3-month contract to hire role that pays $55.10 per hour. This role...


  • Mesa, United States Datacenter People Full time

    Datacenter People is a specialized recruitment company working with the leading data center commissioning and quality services firms in the world.Our client serves as an owner's representative, specializing in Data Center commissioning and QA/QC services.The RoleProvide engineering and technical support to plan, schedule, coordinate and execute full life...


  • Mesa, United States Manpower Group Inc. Full time

    Job Title: Data Center M&E Technician Duration : 3+ months contract ON W2 Location: SHARE AZ134-Mesa-1301 W. University Drive (On-Site) Payrate: 40-50/hr. Shift timing: 4 - 10 hour shifts Sun - Wed or Wed - Sat 3pm - 1am (2nd shift) Revert back with your resume if interested at aahana.kashyap@experis.com Interview Process: I technical phone interview...


  • Mesa, United States 3Z Brands Full time

    3Z Brands is growing and we continue to build a house of exceptional sleep brands backed by our world-class, vertically integrated manufacturing facility based in Arizona. Made with premium quality and care.We have an exciting opportunity for an experienced Data Engineering Manager to join our extraordinary Technology Team. This role can work as hybrid from...


  • Costa Mesa, California, United States Planned Parenthood Full time

    Job Title: Health Center Operations ManagerWe are seeking a skilled Health Center Operations Manager to join our team at Planned ParenthoodJob Summary: The Health Center Operations Manager will be responsible for managing the daily operations of our health center, ensuring that all services are delivered in a timely and efficient manner.Oversee the...


  • Mesa, Arizona, United States Courtyard Phoenix Mesa Gateway Airport Full time

    About the JobWe are seeking a highly skilled Financial Operations Associate to join our team at Courtyard Phoenix Mesa Gateway Airport.The ideal candidate will have a strong background in financial operations, excellent analytical and problem-solving skills, and the ability to work effectively in a fast-paced environment.


  • Mesa, United States Greater Phoenix Chamber Full time

    Greater Phoenix Chamber FoundationThe Greater Phoenix Chamber Foundation (the Foundation) convenes and catalyzes business, education, and community to enhance college and career readiness, develop a stronger workforce, and build healthier communities throughout Arizona. The Foundation, a 501c3 nonprofit organization, leads the charitable and education...


  • Mesa, United States Greater Phoenix Chamber Full time

    Greater Phoenix Chamber FoundationThe Greater Phoenix Chamber Foundation (the Foundation) convenes and catalyzes business, education, and community to enhance college and career readiness, develop a stronger workforce, and build healthier communities throughout Arizona. The Foundation, a 501c3 nonprofit organization, leads the charitable and education...


  • Mesa, Arizona, United States McKellips Store (Center & McKellips) Full time

    Company OverviewWelcome to McKellips Store, a dynamic retail environment dedicated to making a positive impact in our community. As a leading non-profit organization, we are committed to helping individuals achieve their goals and improve their quality of life.SalaryWe offer a competitive salary of $45,000 per year, which reflects the importance of this role...


  • Mesa, Arizona, United States Direct Line Global Full time

    Direct Line Global is a leading technology infrastructure services provider enabling mission-critical data center infrastructure for the world's technology leaders. With a proven success in deploying next-generation infrastructure technologies across the data center lifecycle, we cater to a broad spectrum of technology and client requirements.About the...


  • Mesa, Arizona, United States Hobby Lobby Full time

    Hobby Lobby Stores, Inc. is a leading American retail company that specializes in crafting, sewing, and home decor products. We are seeking an experienced Co-Manager to join our team in Phoenix, Arizona.Job DescriptionWe are looking for a dynamic and results-driven individual who can provide operational leadership within their assigned location.The ideal...