Desktop Engineer

1 month ago

lake charles, United States Petroplan Full time

Our client is seeking a Full-Time Desktop to support US based LNG export facility and service the global demand for North American natural gas. This Louisiana-based position will support the long-term development of clean and reliable North American energy supplies.

Responsibilities:

  • Provide support for Mac workstations with at least 4 years of experience.
  • Offer support for mobile devices, drawing on 4 years of experience.
  • Administer Office 365 applications including Desktop Apps, SharePoint, OneDrive, Teams, and Exchange.
  • Understand and support conference room audiovisual (AV) systems.
  • Handle patching and application deployment using SCCM or other MDM tools like InTune, JAMF, or Desktop Central.
  • Provide support to executive end users.
  • Manage and deploy IT desktop assets.
  • Address and resolve daily support tickets.
  • Document new and existing IT processes.
  • Enjoy working with end users and troubleshooting desktop issues.
  • Ability to lift up to 25 lbs.
  • Be able to climb stairs and walk considerable distances outdoors.

Qualifications:

  • Bachelor's or Associate's degree in Computer or Information Sciences.
  • Apple Certified Support Professional (ACSP) certification.
  • Over 4 years of experience supporting mobile devices.
  • More than 4 years of experience in Apple user environments.
  • Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) certifications are a plus.
  • General knowledge of Azure Active Directory or experience with On-Premises Active Directory.
  • JAMF certification is a plus.
  • Excellent communication skills.
  • Strong problem-solving skills.
  • Proficiency in Office 365.
  • Skills in Teams meetings and audiovisual (AV) support.
About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.


Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.


In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.


Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.

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