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Systems Analyst
3 weeks ago
Position: Systems Analyst
Location: Atlanta, GA
Duration: 3+ months
Onsite
Job Summary:
- Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.
- Must be organized, capable of managing time wisely, and proficient, while supporting staff members by answering helpdesk phone calls, work internal helpdesk tickets submitted by staff members on daily basis, communicate with staff and complete helpdesk tickets in a timely manner.
- Responsible for managing, troubleshooting, licensing, updating hardware and software assets on local machines.
- This position will provide field support to include, but not limited to: Onsite troubleshooting through diagnostic techniques and pertinent questions and assist in the development and writing of technical documentation manuals.
- Must have great customer service and problem-solving skills.
- Must be able to pass an MVR for the purpose of driving a DCBOH vehicle to perform the essential functions of the position and to support remote centres.
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