Group Sales Manager

3 weeks ago

Palo Alto, United States Nobu Hotel Palo Alto Full time
Position Summary

The ideal candidate will have group sales experience in a luxury hotel. This individual brings with them a track record of exceeding group booking goals and is a dynamic personality with a team-first mentality.

Essential Duties and Responsibilities
  • Responsible for finding new group business to meet and exceed group revenue goals.
  • Familiarity with the luxury leisure consortia market is a plus.
  • Accountable for monthly prospecting and sales activity goals.
  • Respond to inquiries, send proposals and contracts, facilitate billing, generate group resumes and effectively communicate client needs with operating departments.
  • Negotiate within booking guidelines and standard operating procedures.
  • Service existing clients to exceed expectations, maximize revenue, and secure repeat business.
  • Conduct site inspections, meet with and entertain clients as needed.
  • Facilitate group pre & post-convention meetings as needed.
  • Responsible for updating and maintaining account and contact profiles.
  • Travel to and represent the hotel at industry events and tradeshows as needed.
  • Ability to manage priorities in a fast-paced environment with strong attention to detail.
Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
  • Responds promptly to the needs of the clients and Director of Sales & Marketing.
  • Able to communicate effectively in both written and verbal communication.
  • Very organized, detail-oriented and completes work in a timely manner.
  • Ability to read, analyze, and interpret sales contracts, sales procedures, etc.
  • Ability to write sales reports and all other business correspondence clearly and informatively and edit work for spelling and grammar.
  • Ability to effectively present information and respond to questions from the Sales Staff, Managers, clients, guests, and the general public.
  • Advanced mathematical skills to calculate sales figures and amounts such as discounts and percentages.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Meets legal age requirements for the position.
Education/Experience

High school diploma is preferred, though any combination of education and/or experience that provides the required knowledge, skills, and abilities will be considered. Prior hospitality experience is also preferred, ideally in a luxury environment. Strong Outlook, MS Word, PowerPoint, and Excel knowledge is required.

Company information: Nobu Hotel Palo Alto combines modern Japanese design with West Coast luxury, offering an idyllic place to relax and recharge with world-renowned cuisine. The exclusive Ryokan experience offers 24-hr., secure elevator access, teak tubs for a Japanese onsen ritual, custom-made linen yukata bathrobes, and preferred seating at Nobu restaurant.

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