Global Head of Healthtech

Sunnyvale, CA; Hybrid

The Company

Star is a global consultancy that connects strategy, design, and engineering services to help companies accelerate product innovation. With over a decade of constant compound annual growth, we’re rapidly expanding our consulting services, geographic footprint, and industry expertise. We’re on the cusp of further growth as we become a household name in consulting. The role of the Global Head of HealthTech will be instrumental in getting us there.

At Star we connect strategy, insights, design, and engineering into a seamless workflow devised to support our clients every step of the way - no matter how long or complex their journey. We anchor everything we do in clear and compelling endgames, which in turn enable our multidisciplinary teams to create superior solutions and impressive commercial returns for our clients.

Star is truly global. That is why we are the first major consulting company that does not have a headquarters. Instead, we have many front doors, spanning Silicon Valley, Tokyo, London, Munich, Copenhagen, Kyiv, Wroclaw, and other vibrant design, technology, and creative nuclei of the world. Our spirited and strong Star Crew takes great pride in working side by side with their trailblazing counterparts at some of the world's most disruptive "unicorn" startups and iconic global brands like Daimler, Lufthansa, BMW, Panasonic, Dolby Laboratories, PARC, Porsche, Walmart, and Zeiss.

Our passion is to make every great person, every great idea and every great company shine. That's why we're called Star.

The Opportunity

Working directly for the CEO, you are world-class at scaling successful global sales, business development, and customer success within the HealthTech industry. You have experience building and managing a $30m+ annual revenue run rate within the professional services industry, and have a large, senior network of established relationships within Medtech, Life Sciences, and Digital Health. You feel passionate about introducing the Star approach - a unique and organic blend of strategy, design, and engineering - to companies that embark on transformational business journeys or complex roadmap implementations.

You know how to open doors and build connections with all manner of decision-makers and corporate intrapreneurs, and are well-versed in the market trends and dynamics in our core HealthTech industry. You are a true challenger who knows customers’ value drivers and can confidently take control of the customer conversation while offering a unique perspective. You have an innate sales instinct, an inspiring leadership style, a rainmaker personality, and a truly global mindset. You are a player-coach, excited both about personally driving and winning big deals, as well as making sure your industry team performs at the top of its game.

As a Global Head of HealthTech at Star, you will define, run, and own initiatives that will expand Star’s industry market share through our ability to attract, retain, and grow world-class customers through our impactful, high-value-adding offerings.

You will be an integral part of Star’s management team and an executive sponsor of multiple “dream” and high-potential customers of Star.

Qualifications:

Must have:

• 15+ years of sales/business development experience, which must include some experience in selling design, engineering, or consulting services within the HealthTech space;
• Proven past track record and an ability to build and manage B2B revenue run rate above $30m+ annually;
• Strong executive relationships and impeccable networking skills;
• Proven success in personally leading the drive to land multiple major $10m+ client accounts per year (capability to manage all phases of the sales process - from lead generation to closing deals and developing client relationships);
• Scalable operations expertise;
• Fast-paced, highly collaborative team player;
• Solid experience in the software services and/or consulting firms;
• Fluent in consultative selling with a strong ability to identify, open, and win specific large-named customers;
• Strong muscle memory of revenue stabilization and growth during crises and downcycles;
• Public speaking and negotiation skills;
• Avid practitioner of scalable process and methodology;
• Value pricing expertise;
• Truly global, with experience and appreciation of American, European, and Asian business cultures.

Should have:

• Proven track record in finding, activating, and retaining high-performance client-facing consultants;
• Scrappiness and high-growth company mentality;
• High degree of cognitive and emotional intelligence, as applied to solving complex business problems with cross-functional teams;
• Understanding of design thinking & software development process;
• Ability to travel 30-40% of the time;
• Passion for analytics and data.

Nice to have:

• Experience in integrating teams acquired through M&A;
• “Silicon Valley” DNA;
• Branding and digital marketing skills;
• MBA degree.

Responsibilities:

• Serve as an inspirational, effective, and focused leader of a global industry team consisting of both direct reports and matrixed commercial and delivery crew members across the globe;
• Grow business with existing customers by 15-20% per year;
• Bring in new enterprise accounts with a $10M+ annual revenue run rate;
• Establish and maintain a qualified, factored pipeline of a minimum of 2.5X the annual revenue targets;
• Own creation and execution of the global and regional industry sales plans focused on customer acquisition, retention, and growth;
• Lead from the front, developing and leveraging relationships through meetings, pitches, networking, speaking engagements, and events;
• Establish and implement OKRs and performance measures designed to track and report progress against the plan;
• Own executive and board-level reporting on industry performance activities;
• Manage sales systems and incentive structures that ensure accountability and focus for everyone in your industry organization;
• Recruit, activate, and manage high-performance crew members;
• Work closely with the marketing and inside sales team on activities that generate lead flow and funnel traction;
• Act as a spokesperson and opinion leader for the industry.

What will you get

We offer a rewarding compensation and benefits package, an intellectually and creatively stimulating environment, professional flexibility, and unique international travel opportunities.

Star is an Equal Opportunity Employer. We believe that equity, diversity, and inclusion are key to our ability to provide our clients and crew members with unique business and career outcomes. Your race, color, ancestry, religion, gender, identity, sexual orientation, age, marital status, and disability have no effect on our hiring decisions. If you have a special need that requires accommodation, please let us know. #J-18808-Ljbffr

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